Associate - Middle Office Scotland - Manila

HSBC; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

HSBC Holdings plc, Manila-based Associate in Middle Office, delivers Investment Operations services including trade, reconciliation, and corporate actions to assigned clients. The role supports product rollout, fund migration, and maintains accuracy across postings and reconciliations.

The position requires a university degree, meticulous attention to detail, and strong written and verbal communication to build robust internal relationships.

Qualifications

• University degree or equivalent.
• Excellent attention to detail.
• Strong written and verbal communication.

Responsibilities

• Deliver Investment Operations services (Trade, Reconciliation, Corporate Action) to assigned clients.
• Support rollout of new products and activities within Investment Operations.
• Assist with migration/remigration of funds and adhere to project timelines.
• Review Postings, Reconciliation Packs and Trades Upload for accuracy.
• Perform maker and checker activities as required.
• Raise exceptions with appropriate teams.
• Develop and maintain mutually respectful relationships with internal customers and business partners.
• Participate in monthly BAU/governance calls and maintain timely communication.
• Support initiatives taken by other teams.

Skills

Attention to detail

Relationship building

Communication skills

Education

University Graduate

Job description

Associate - Middle Office Scotland - Manila

Location: Quezon, National Capital Region (NCR), PH, 1101

Brand: HSBC

Area of Interest: Investment Banking, Markets, and Research

Role Workstyle: Hybrid Worker

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62

countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate.

Fund Services Middle Office is designated to facilitate the provision of services to the client in a consistent manner irrespective of the clients underlying. Our strategy is to support the integration of our clients' chosen Front Office software by enabling the efficient transfer of data between the client and HSBC and ensuring an operationally seamless end to end model.

The Opportunity:

The role is responsible for the delivery of Investment Operations services (Trade/ Reconciliation/ Corporate Action) to assigned clients within agreed quality, timing and output targets.

In this role, you will:

Impact on the Business

• To support rollout of new products/ activities within Investment Operations & ensure its successful implementation.
• Active participation and support of migration / re-migration of funds & adherence to all project/migration timelines.
• Review the Postings/Reconciliation Packs/ Trades Upload.
• Review the deliverables of upstream shells with regard to accuracy of breaks reported.
• Perform maker and checker activities as and when required.
• Raising the exceptions with appropriate teams

Customers / Stakeholders

• To develop and maintain mutually respectful & successful relationships with internal customers & business partners.
• Participate in monthly BAU/Governance calls with various stake holders & maintain timely communication.
• Participation and support provided to initiatives taken by other teams.

Leadership & Teamwork

• Perform maker and checker activities as and when required.
• Raising the exceptions with appropriate teams
• To develop and maintain mutually respectful & successful relationships with internal customers & business partners.
• Participate in monthly BAU/Governance calls with various stake holders & maintain timely communication.
• Participation and support provided to initiatives taken by other teams.

Operational Effectiveness & Control

• Updating all MIS/trackers as required by the process.
• Enhancements to Job-Aid Matrix, SOP, process notes, checklists, KPI and internal processes as and when required.
• Ensure timely follow up on the open & outstanding issues that hinder the valuation. Ensure, Escalation Matrix is followed as per agreed for both BP & Markets & Securities Services, Manila city office.
• Nil breaches in all group and risk policy. Audit, BRCM and Compliance reviews rated as 'satisfactory'.

To be successful in this role, you should meet the following requirements:

• University Graduate
• Excellent attention to detail
• Ability to build and maintain relationships with colleagues and both internal and external parties.
• Ability to communicate effectively in writing and verbally.