Associate III, Presales Solution Design (Network)

Ingram Micro Philippines BPO LLC; Taguig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Ingram Micro Philippines BPO LLC is seeking a seasoned Pre-Sales Specialist to understand customers' business and analyze their system and product needs, providing technical support for complex solutions.

The role requires independent work, the ability to lead or mentor junior staff, and the capacity to handle moderately difficult tasks, often under limited supervision. You'll collaborate with teams to tailor proposals and demonstrate value to clients.

Qualifications

• Two-year college degree or equivalent experience and minimum 3-year experience in functional area.
• OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

Responsibilities

• Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs.
• Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions

Skills

Pre-sales

Technical support

Mentoring

Independent work

Education

Two-year degree

High School diploma

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs.

• Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions

What you bring to the role:

• Seasoned individual contributor.

• Works under limited supervision for routine situations.

• Provides assistance and training to lower-level employees.

• Problems typically are not routine and require analysis to understand.

• Makes minor adjustments to working methods.

• Explains practices, procedures and policies to reach agreement with others outside of the job area.

• Provides administrative or technical support at a senior level.

• Proficient in the various competencies relevant to their job.

• May act as a lead or mentor to more junior technical or administrative support personnel.

• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

• Generally, works independently within established procedures associated with the specific job function.

• Normally receives little instruction on daily work.

• Determines methods and procedures on new assignments.

• May be informal team leader.

Qualifications:

• Two-year college degree or equivalent experience and minimum 3-year experience in functional area.

• OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.

• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.