Associate, Client Lifecycle Management — Drive Revenue

MicroSourcing; Taguig; Hybrid; PHP 446,000 - 670,000; Full time

Job summary

Maples Group is seeking an Associate – Client Lifecycle Management in Manila CoE. Reporting to the Assistant Vice President, you will provide administrative and operational support across key business areas.

Responsibilities include reviewing contracts for service caps, preparing Delaware invoices, DocuSign envelopes, filing per fiduciary guidelines, and supporting risk control and continuous improvement through ad-hoc reporting.

Qualifications

• Graduate of a 4-year degree (Accounting, Finance, Business, or Computer/ Technology).
• Good English communication skills, both verbal and written.
• Strong attention to detail with the ability to handle sensitive client data with integrity.
• High productivity levels with the capacity to manage time and meet operational deliverables.
• Fresh graduates or sub-degree holders with relevant internship/work experience are welcome to apply.
• Strong MS Excel skills.
• Team-player mindset with a positive, adaptable attitude toward change.
• Proactive approach to learning, personal development, and workflow enhancement.

Responsibilities

• Review assigned contracts to identify service caps, execute timesheet reviews based on action codes, support quality control, and assist in streamlining revenue workflows.
• Prepare Delaware invoices/evidence in internal systems, rename and file invoices, and support risk control initiatives.
• Prepare DocuSign envelopes for internal requests and maintain organized digital filing according to Fiduciary guidelines.
• Adhere to legal, regulatory, and internal policies; ensure sensitive information is handled with integrity and risks escalated appropriately.
• Participate in ad-hoc reporting projects and assist with review tasks to cover Senior Associate responsibilities when needed.

Skills

Excel skills

Attention to detail

English communication

Team player

Proactive learning

Education

4-year degree (Accounting/Finance/Business/Tech)

Tools

MS Excel

Job description

Maples Group is seeking an Associate – Client Lifecycle Management in Manila CoE. Reporting to the Assistant Vice President, you will provide administrative and operational support across key business areas.

Responsibilities include reviewing contracts for service caps, preparing Delaware invoices, DocuSign envelopes, filing per fiduciary guidelines, and supporting risk control and continuous improvement through ad-hoc reporting.