Supervisor, CLCM

MicroSourcing; Taguig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Maples Group is seeking a Supervisor for Client Lifecycle Management – Fiduciary in Manila. The role leads 1–4 junior staff, manages contract reviews, and coordinates cross-border workflows across multiple jurisdictions from our Manila Center of Excellence.

The ideal candidate holds a relevant Bachelor's degree and 4–6 years in fiduciary services or entity management, with 1–2 years in a supervisory role. This position requires collaboration with global stakeholders and adherence to strict risk

Qualifications

• Bachelor's degree in Finance, Business, Data/Computer Science, or Administration.
• 4–6 years of related professional experience in fiduciary services, client lifecycle, or entity management.
• 1–2 years of experience in a supervisory or leadership role managing direct reports.
• Willingness to work during public holidays as required by the business.
• Proven ability to handle quality control and process documentation.

Responsibilities

• Manage the allocation and quality control of contract reviews and deliverables across multiple jurisdictions and workstreams (Revenue Opportunities, Delaware/Global Entity Services, and DocuSign filing).
• Supervise and mentor 1-4 junior staff members, overseeing their daily workflow, performance planning, and professional development.
• Liaise with global stakeholders to manage changes, set expectations, and streamline business processes within the Manila Center of Excellence.
• Analyze workstream data to identify, generate, and publish monthly KPIs for management and risk reporting.
• Ensure strict compliance with legal, regulatory, and internal risk management requirements while facilitating the migration of new processes.

Skills

Quality control

Leadership

Stakeholder management

Process improvement

DocuSign administration

Change management

Education

Bachelor's degree in Finance/Business/Data/CS/Admin

Tools

DocuSign

Job description

Position: Supervisor – Client Lifecycle Management – Fiduciary

Client: Maples Group

Location: Manila, Philippines

Work setup & shift: Hybrid | Dayshift

About the client: Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Their side‑by‑side financial and legal teams consistently deliver award‑winning services to a global client base, offering unrivaled learning and career opportunities to more than 2,500 colleagues worldwide.

Responsibilities

• Manage the allocation and quality control of contract reviews and deliverables across multiple jurisdictions and workstreams (Revenue Opportunities, Delaware/Global Entity Services, and DocuSign filing).
• Supervise and mentor 1-4 junior staff members, overseeing their daily workflow, performance planning, and professional development.
• Liaise with global stakeholders to manage changes, set expectations, and streamline business processes within the Manila Center of Excellence.
• Analyze workstream data to identify, generate, and publish monthly KPIs for management and risk reporting.
• Ensure strict compliance with legal, regulatory, and internal risk management requirements while facilitating the migration of new processes.

Qualifications

Non‑negotiables

• Bachelor's degree holder, preferably in Finance, Business, Data/Computer Science, or Administration.
• 4–6 years of related professional experience in fiduciary services, client lifecycle, or entity management.
• 1–2 years of experience in a supervisory or leadership role managing direct reports.
• Willingness to work during public holidays as required by the business.
• Proven ability to handle quality control and process documentation.

Preferred skills/expertise

• Strong understanding of Revenue Opportunities and service cap identification in legal contracts.
• Expertise in global entity services or Delaware entity filings.
• Proficiency in DocuSign administration and document filing workflows.
• Experience in migrating new business processes and change management.
• Excellent communication skills for managing stakeholder expectations across different time zones.