Assistant Store Supervisor (Havaianas - SM Southmall)

Havaianas; Las Piñas; On-site; PHP 223,000 - 402,000; Full time

Job summary

Havaianas is seeking a driven Assistant Store Supervisor to lead the selling floor, inspire the team, and help drive sales while delivering world-class customer service.

You will supervise Brand Ambassadors, uphold merchandising standards, coordinate promotions, and ensure smooth operations to enhance the customer experience and brand impact.

Qualifications

• Bachelor's degree or at least 2 years in college/vocational course
• Strong leadership and organizational abilities
• Excellent communication and interpersonal skills
• Detail-oriented and able to multitask
• Knowledgeable in Microsoft Office and POS systems

Responsibilities

• Lead the selling floor and inspire the team to achieve sales targets.
• Execute and ensure compliance with company policies and standards.
• Monitor store expenses and manage store supplies.
• Ensure proper merchandising and highlight new arrivals on the selling floor.
• Plan mall events and in-store promotions.
• Complete daily store checklists for smooth operations.
• Supervise and guide Brand Ambassadors; cascade product updates.
• Evaluate team performance and coach staff on delivering the Havaianas experience.
• Maintain energy, warmth, and brand enthusiasm in customer interactions.

Skills

Leadership

Communication

Multitasking

Detail-oriented

Interpersonal skills

Education

Bachelor's degree or 2 years in college/vocational course

Tools

Navision

RPro

Microsoft Office

POS systems

Job description

Job description

At Havaianas, we bring color, comfort, and confidence to every step. Inspired by the vibrant spirit of Brazil, we are passionate about delivering a fun, engaging, and exceptional shopping experience to our customers.

We are looking for a driven and people-focused Assistant Store Supervisor who can lead the selling floor, inspire the team, and help drive sales performance while ensuring world-class customer service.

What You’ll Be Responsible For

Driving Store Performance

• Support the Area Supervisor in achieving sales growth and profitability targets
• Execute and ensure compliance with company policies and operational standards
• Monitor controllable expenses and store supplies
• Ensure proper merchandising and highlight new arrivals on the selling floor
• Plan and maximize mall events and in-store promotions
• Complete daily store checklists to maintain smooth operations

Leading & Developing the Team

• Supervise and guide Brand Ambassadors
• Conduct regular team meetings and cascade product updates
• Evaluate team performance and recommend improvements
• Ensure timely payroll submissions and proper incident reporting
• Coach staff on delivering the Havaianas customer experience

Elevating Customer Experience

• Ensure consistent implementation of Havaianas selling standards
• Maintain visual merchandising excellence
• Train staff in handling customer inquiries and objections
• Lead by example in delivering energy, warmth, and brand enthusiasm

Qualifications

• Bachelor's degree or at least 2 years in college/vocational course
• Minimum 1 year experience as Store Lead/OIC (Retail industry preferred)
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Detail-oriented and able to multitask
• Knowledgeable in Microsoft Office
• Experience with POS systems (Navision/RPro is a plus)
• Willing to work weekends and holidays

Why Join Havaianas?

• Be part of a globally recognized lifestyle brand
• Grow your retail leadership career
• Work in a vibrant, energetic retail environment
• Opportunity to make an impact on sales and customer experience
• Join a team that values integrity, teamwork, and performance