ASSISTANT STORE MANAGER-SELLING (DAVAO CITY)

Robinsons Supermarket Corporation; Davao City; On-site; PHP 240,000 - 420,000; Full time

Job summary

Robinsons Supermarket Corporation is seeking a motivated store operations professional to drive sales through promotional activities and maintain excellent customer service across all departments.

The role focuses on merchandise planning, stock replenishment, and adherence to store policies. Ideal candidates graduate from a four-year course (Accountancy preferred) with service-oriented experience.

Qualifications

• Graduate of any four-year course, preferably Accountancy or related field.
• Experience in a service-oriented company is preferred.

Responsibilities

• Develop strategies to achieve sales targets through promotional activities.
• Ensure excellent customer service and proper display of merchandise across all departments.
• Plan merchandise movements with Department Heads and maintain adequate stock levels.
• Monitor and analyze stock replenishment details; facilitate replenishment in critical areas.
• Implement cycle counts and monitor RTVs and disposals per store policy.
• Prepare reports on customer feedback, CSL, top SKU analysis, and department sales.

Skills

Customer service

Team leadership

Store operations

Education

Four-year course (Accountancy)

Job description

JOB SUMMARY

Responsible the development of strategies to achieve sales targets through promotional activities and ensures perfect Customer Service Level on the selling floor. Plans systematically merchandise movements with the Department Heads and ensures adequate stocks in all departments at all times

FUNCTIONS AND RESPONSIBILITIES

1. SELLING AREA

• Ensures that all departments are able to develop strategies to achieve sales targets.
• Ensures proper display of merchandise based on standards.
• Ensures that excellent customer service is rendered by all the departments at all times.
• Ensures quality products are displayed in all departments.
• Ensures that all departments observe good housekeeping at all times.
• Ensures that all departments properly implements promotional activities.
• Ensures timely installation and achievement of redemption rate set by Marketing.

2. MERCHANDISING

• Ensures 100% Customer Service Level on the selling floor.
• Ensures minimal RTVs and Disposals for the selling floor.
• Ensures that all departments are able to provide the monitor and analysis of stocks replenishment details.
• Facilitates merchandise replenishment in all critical areas of the store.
• Plans systematically merchandise movements with the Department Heads and ensures adequate stocks in all departments at all times.
• Recommends merchandise and suppliers for possible display rentals.
• Ensures accurate and proper implementation of cycle count procedure.

3. OPERATING

• Supervises and ensures that training programs motivates all Department Heads.
• Implements properly Offenses Subject to Disciplinary Action (OSDA) and store policies.

4. REPORTORIAL REQUIREMENTS

• Prepares the following reports; summary of customer feedback and complaints, CSL report on top of 500 SKUs, and Department Sales Analysis based on Business Review requirements.

5. OTHERS

• Performs other functions as may be assigned by immediate superior from time to time.

EDUCATION AND EXPERIENCE

• Graduate of any Four-Year Course preferably Accountancy or any related Course.
• Preferably with Experience in a service-oriented Company