Assistant Restaurant Manager — Lead Service & Guest Experience

Hilton; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

Hilton in the Philippines invites a seasoned Assistant Restaurant Manager to elevate dining experiences across our hotel outlets. You will oversee daily restaurant operations, drive guest satisfaction, and lead a team to deliver consistent high standards.

We value integrity, teamwork, and ownership, with a focus on timely service and cost-conscious profitability. If you thrive in a fast-paced luxury setting, join us to help create memorable stays.

Qualifications

• Proven experience as an Assistant Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
• Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage. Knowledge in basic Mandarin is an advantage.
• Friendly, professional, and guest-focused
• Able to work flexible shifts

Responsibilities

• Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
• Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
• Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
• Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
• Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
• Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
• Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
• Food Safety Regulations: Ensuring that all food safety standards are met.

Skills

Leadership

Interpersonal skills

Communication

English fluency

Mandarin (basic)

Flexible shifts

Job description

Hilton in the Philippines invites a seasoned Assistant Restaurant Manager to elevate dining experiences across our hotel outlets. You will oversee daily restaurant operations, drive guest satisfaction, and lead a team to deliver consistent high standards.

We value integrity, teamwork, and ownership, with a focus on timely service and cost-conscious profitability. If you thrive in a fast-paced luxury setting, join us to help create memorable stays.