Assistant Operations Manager

PrimaCare Dental; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Career growth opportunities

Competitive compensation

Collaborative work environment

Employee benefits

Job summary

Primacare Dental seeks an Assistant Operations Manager to lead the operations of its growing network of dental clinics. The role oversees multiple branches, ensures policy adherence, and drives patient experience and business goals.

Qualifications include a Bachelor's degree in a related field and 3–5 years in Operations Management, ideally in multi-branch or healthcare settings. Strong leadership and communication are essential, with travel to branches as needed.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, or related field.
• 3–5 years of experience in Operations Management, preferably multi-branch or healthcare/dental environments.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily operations of assigned clinic branches.
• Ensure consistent implementation of policies and SOPs.
• Monitor branch performance, productivity, and customer satisfaction.
• Conduct regular branch visits, audits, and operational reviews.
• Coach and develop branch teams to hit operational and sales targets.
• Coordinate with HR on recruitment, staffing, and training.

Skills

Leadership

Organizational skills

Problem-solving

Communication

Interpersonal skills

MS Office

Education

Bachelor's Degree in Business Administration, Healthcare Management, or related field

Tools

Microsoft Office

Job description

Join Primacare Dental and help lead the operations of our growing network of dental clinics!

We are looking for a highly motivated and results-driven Assitant Operations Manager to oversee multiple clinic branches, ensuring operational excellence, outstanding patient experience, and achievement of business goals.

Key Responsibilities

• Oversee the daily operations of assigned clinic branches.
• Ensure consistent implementation of company policies, standards, and operating procedures.
• Monitor branch performance, productivity, and customer satisfaction.
• Conduct regular branch visits, audits, and operational reviews.
• Coach, mentor, and develop branch teams to achieve operational and sales targets.
• Coordinate with HR on recruitment, staffing, training, and employee performance.
• Resolve operational issues and customer concerns promptly and professionally.
• Ensure clinics comply with company policies and regulatory requirements.
• Prepare operational reports and recommend strategies for continuous improvement.
• Support new branch openings, renovations, and other operational projects.

Qualifications

• Bachelor's Degree in Business Administration, Healthcare Management, or any related field.
• At least 3–5 years of experience in Operations Management, preferably in a multi-branch, retail, healthcare, or dental clinic environment.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Results-oriented with the ability to lead and motivate teams.
• Proficient in Microsoft Office and business management tools.
• Head Office-based with flexibility to travel and conduct regular visits to assigned clinic branches as operationally required.

Why Join Primacare Dental?

• Head Office-based role with exposure to multi-branch operations.
• Career growth opportunities in a fast-growing organization.
• Collaborative and supportive work environment.
• Competitive compensation and employee benefits.

Work Location: Head Office (with regular field visits to assigned clinic branches as needed)