Assistant Manager Quality

GlaxoSmithKline Philippines; Philippines; Hybrid; PHP 5,504,000 - 7,621,000; Full time

Job summary

GSK UK is seeking a field-based Hospital Account Manager to build trusted clinical relationships with hospital clinicians, pharmacists and relevant stakeholders across Home Counties & East Anglia, supporting better patient care and formulary decisions.

You will create and execute territory plans, deliver clear clinical information, collaborate with cross-functional teams, and record activity while travelling regularly to meet local objectives.

Qualifications

• Degree level education with current ABPI certification.
• Proven experience in customer facing pharma roles delivering products to patients.
• Strong relationship-building with hospital stakeholders.
• Clear communication and presentation skills for clinical audiences.
• Understanding of NHS structures and hospital decision-making pathways.
• Ability to plan, prioritise and manage a defined territory with travel.
• Full UK driving licence or ability to travel across your territory as required.

Responsibilities

• Ensure optimal uptake of our products within the eligible patient population.
• Build and maintain trusted relationships with hospital clinicians, pharmacists and stakeholders across your territory.
• Deliver clear, accurate clinical information to support local healthcare decisions and formularies.
• Create and execute territory plans that align to local healthcare needs and agreed objectives.
• Work with cross-functional teams to deliver joined-up engagement and support local service improvement projects.
• Record activity, measure outcomes and report progress against local goals and performance indicators.
• Use customer insight to shape local account plans and share learning with regional teams.

Skills

ABPI certification

Pharma customer facing

Relationship building

Communication skills

NHS structures understanding

Territory planning

Full UK driving license

Education

Degree level education with ABPI certification

Job description

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position summary

You will lead hospital account activities within Home Counties and East Anglia to build trusted clinical relationships and support better patient care. You will work with hospital clinicians, pharmacists and other relevant stakeholders, and with cross-functional colleagues in medical, market access and commercial teams. We value people who are curious, collaborative and driven to learn. This role offers visible impact, clear development opportunities, and alignment with GSK’s mission of uniting science, technology and talent to get ahead of disease together.

Responsibilities

This role will provide YOU the opportunity to lead key activities that have an impact for patients, and to progress YOUR career. These responsibilities include some of the following:

• Ensure optimal uptake of our products within the eligible patient population
• Build and maintain trusted relationships with hospital clinicians, pharmacists and other relevant stakeholders across your territory
• Deliver clear, accurate clinical information to support local healthcare decisions and formularies.
• Create and execute territory plans that align to local healthcare needs and agreed objectives.
• Work with cross-functional teams to deliver joined-up engagement and support local service improvement projects.
• Record activity, measure outcomes and report progress against local goals and performance indicators.
• Use customer insight to shape local account plans and share learning with regional teams.

Basic Qualifications & Skills

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Degree level education with current ABPI certification
• Proven experience in customer facing roles within the pharma industry, with a clear record of successfully delivering products to patients
• Strong relationship-building skills with hospital stakeholders, including pharmacists and clinicians.
• Clear and confident communication and presentation skills for clinical audiences.
• Understanding of NHS structures and hospital decision-making pathways.
• Ability to plan, prioritise and manage a defined territory, including regular travel across the assigned area.
• Full UK driving licence or ability to travel across your territory as required.

Preferred Qualifications & Skills

If you have the following characteristics, it would be a plus:

• Clinical background as a pharmacist, nurse or other hospital clinician.
• Experience of hospital procurement and formulary processes.
• Experience delivering or supporting quality improvement or service development projects.
• Familiarity with digital and remote engagement tools for healthcare professionals.
• Experience in relevant therapeutic areas, such as respiratory or vaccines.
• Relevant industry certification or training for healthcare engagement.

Working pattern

This role is field based across the Home Counties & East Anglia. Expect regular travel across your assigned territory and occasional national travel for training or team meetings.

Skills

Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ••••@gsk.com where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/