Assistant Manager Marketing Support

APRIL; Makati; On-site; PHP 279,000 - 391,000; Full time

Job summary

APRIL in the Philippines market seeks a proactive and organized professional to support marketing activities, customer engagement, ecommerce coordination, and daily business operations.

You will work with internal teams and external partners to ensure campaigns run smoothly, prepare performance reports, handle inquiries, and assist with administrative tasks to keep daily operations running efficiently.

Qualifications

• Good communication and coordination abilities.
• Organized, detail-oriented, able to manage multiple tasks.
• Familiar with Microsoft Office and basic reporting.
• Experience in marketing, sales support, customer service, or administration is an advantage.

Responsibilities

• Support planning and execution of marketing campaigns and activities.
• Coordinate with partners and customers on promotions and initiatives.
• Assist ecommerce campaigns and online platform activities.
• Prepare reports and monitor campaign and customer performance.
• Handle customer inquiries and provide timely support.
• Coordinate promotional and incentive programs for customers.
• Operations and administrative support to daily business activities.
• Assist with orders, payments, reports, and documentation as needed.
• Monitor deliveries and ensure smooth execution of ongoing activities.
• Support shipping coordination and resolve delivery/documentation issues.
• Handle after-sales inquiries and contracts/permits as required.

Skills

Good communication

Organized

Multi-tasking

Microsoft Office

Reporting basics

Tools

Microsoft Office

Job description

We are looking for a proactive and organized individual to support marketing activities, customer engagement, ecommerce coordination, and daily business operations in the Philippines market. This role works closely with internal teams, customers, and business partners to ensure smooth execution of campaigns, customer support, and operational processes.

Key Responsibilities

• Support the planning and execution of marketing campaigns and activities.
• Work with business partners and customers on marketing initiatives and promotions.
• Support ecommerce campaigns and online platform activities.
• Prepare reports and monitor campaign and customer performance.
• Assist with customer inquiries and provide support when needed.
• Coordinate promotional and incentive programs for customers.
• Operations & Administrative Support
• Coordinate with internal teams and external partners to support daily business operations.
• Assist with order processing, payments, reports, documentation, and administrative tasks.
• Monitor deliveries and follow up on ongoing activities to ensure smooth execution.
• Support shipping coordination and resolve any delivery or documentation issues.
• Handle customer inquiries, complaints, and after-sales support in a timely manner.
• Assist with contracts, permits, certificates, and other business documentation when required

Requirements

• Good communication and coordination skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Comfortable working with different teams and external partners.
• Familiar with Microsoft Office and basic reporting.
• Experience in marketing, sales support, customer service, or administration is an advantage.