Asset Management - Trading Services Senior Associate

JPMorganChase; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

JPMorganChase in Manila is seeking a Trading Services Senior Associate to take senior ownership of trade operations, focusing on complex exception resolution and control discipline. You will lead investigations, document root-cause analyses, and drive preventive actions to strengthen processes and reduce risk.

You will mentor teammates, provide escalation support, and collaborate with stakeholders to deliver consistent outcomes, ensuring audit-ready documentation and improved efficiency in a

Qualifications

• Bachelor's degree in Finance, Business, or related field.
• 8+ years in trade operations or similar operations.
• Strong understanding of equity and ETF operations and reconciliations.
• Proven ability to lead complex investigations and preventive actions.
• Strong documentation for audit readiness.
• Risk-aware mindset to reduce manual effort.

Responsibilities

• Own daily operational health for assigned coverage, including exception aging and control checkpoints.
• Lead investigations for high-impact and complex exceptions with timely resolution and updates.
• Document root cause, corrective actions, and preventive actions clearly.
• Strengthen procedures and controls by updating documentation and improving discipline.
• Drive process improvements to reduce risk, rework, and manual effort.
• Support daily operational activities such as reconciliations sign-offs, backlog clearance, and reporting support.
• Assist incident and problem management and ensure effective escalation and closure.
• Coach and mentor junior colleagues to raise quality and ownership.

Skills

Trade operations

Root-cause analysis

Stakeholder management

Python automation

Audit & controls

Process improvement

Education

Bachelor's degree in Finance, Business, or related field

Tools

Python

Job description

Make an impact in a role where operational excellence protects clients and markets. You'll take senior ownership of complex trade exceptions, strengthen controls, and drive process improvements that reduce risk and manual effort. Join a team that values clear thinking, disciplined execution, and continuous improvement.

Job summary

As a Trading Services Senior Associate in the Trading Services team, you will take senior ownership of trade operations with a focus on complex exception resolution and control discipline. You will lead high-impact investigations, ensure clear root-cause documentation and preventive actions, and drive sustainable process improvements. You will also mentor team members and provide escalation support to help the team deliver consistent outcomes.

Job responsibilities

• Own daily operational health for assigned coverage, including exception aging, settlement quality, and control checkpoints
• Lead investigations for high-impact and complex exceptions, ensuring timely resolution and clear stakeholder updates
• Document root cause, corrective actions, and preventive actions in a clear and audit-ready manner
• Strengthen procedures and controls by identifying gaps, updating documentation, and improving control discipline
• Drive process improvements to reduce operational risk, rework, and manual effort
• Support daily operational activities (for example: reconciliations sign-offs, backlog clearance, and reporting support) as required
• Support incident and problem management for operational issues, including appropriate escalation and follow-through to closure
• Coach and mentor junior team members to raise quality, consistency, and ownership

Required qualifications, capabilities and skills

• Bachelors' degree in Finance, Business, or a related field
• 8 years of relevant experience in trade operations or a closely related operations function
• Advanced understanding of equity and exchange-traded fund (ETF) operations, including key drivers of corporate actions and reconciliations
• Demonstrated ability to lead complex exception investigations, including structured root-cause analysis and preventive action planning
• Strong control discipline, including documentation practices that support audit readiness
• Strong critical thinking with a practical, risk-aware approach to reducing manual effort and improving outcomes
• Confident stakeholder management and communication skills, including the ability to stay effective under pressure
• Hands-on experience with Python-based automation for data processing, reconciliations, and reporting, including strong debugging skills to identify root cause and ensure stable results

Preferred qualifications, capabilities and skills

• Masters' degree in Finance, Business Administration, or a related field
• Experience coaching others and improving team-wide quality and consistency
• Strong interpersonal skills, including negotiation and influencing across stakeholders
• Experience working effectively in a global environment, adapting communication style across cultures
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes