Asset Management - Fee Operations Senior Associate (AVP)

JPMorgan Chase & Co.; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Fee Operations Senior Associate in the Global Fee Billing Operations team to lead invoicing, cash application, and billing inputs across monthly and quarterly cycles.

You will manage a team, partner with cross-functional stakeholders, ensure accuracy, strengthen controls, and drive process improvements while meeting deadlines.

This role offers visibility, ownership, and opportunities to impact client billing timeliness and data integrity.

Qualifications

• Bachelor’s degree is required.
• 7 years of experience in finance, accounting, operations, or a related field.
• Demonstrated people leadership experience, including delivery management and quality oversight.
• Experience supporting invoice production and billing operations in a deadline-driven environment.
• Strong analytical skills with root-cause investigation and resolution capabilities.
• Proficient written and verbal communication with clear escalation.

Responsibilities

• Lead day-to-day invoicing team execution, including work allocation and capacity planning against billing calendars.
• Produce accurate, timely invoices across multiple fee types with visibility into status and risks.
• Review outputs, enforce documentation standards, and escalate client-impacting issues.
• Drive continuous improvement by simplifying processes and strengthening controls.
• Oversee daily fee collection accounting from receipt to reconciliation.
• Apply client payments to open invoices and maintain audit-ready evidence.
• Manage client prepayments and ensure correct attribution per terms.
• Execute controlled invoice adjustments and document cash/receivable impacts.
• Reconcile fee collection accounts, investigate breaks, and close issues with escalation.
• Maintain and enhance the risk and control framework and monthly data procurement for billing inputs.

Skills

People leadership

Analytical skills

Risk and controls

Excel proficiency

Communication skills

Cross-functional collaboration

Time-zone coordination

Education

Bachelor’s degree

MBA or CPA (preferred)

Tools

Microsoft Access

Reconciliation tools

Job description

Help deliver a seamless client experience by ensuring accurate, timely, and well-controlled fee billing. In this role, you will lead a team responsible for invoice production, cash application, and the data inputs that enable monthly and quarterly billing. You will partner across functions to solve complex operational challenges, strengthen controls, and drive continuous improvement. If you enjoy ownership, structured problem-solving, and leading through deadlines, this role offers meaningful impact and visibility.

Job summary

As a Fee Operations Senior Associate in the Global Fee Billing Operations team, you will lead key processes across the fee billing lifecycle to ensure invoices are accurate, cash activity is fully accounted for, and billing inputs are complete and timely. You will manage team delivery against monthly and quarterly calendars while applying a strong risk and control mindset. You will collaborate with cross-functional partners to resolve issues, improve process reliability, and reduce operational risk.

Job responsibilities

• Lead day-to-day execution for the invoicing team, including work allocation, prioritization, and capacity planning against billing calendars.
• Produce accurate, timely invoices across multiple fee types, with clear visibility into status, risks, and dependencies.
• Review work outputs, reinforce documentation standards, and **escalate** and remediate client-impacting issues when required.
• Drive continuous improvement by simplifying processes, reducing manual touchpoints, and strengthening controls.
• Own daily oversight of fee collection accounts, ensuring complete and accurate accounting of cash activity from receipt through posting and reconciliation.
• Apply client payments accurately to open invoices to close receivables, maintaining audit-ready evidence and traceability.
• Manage client prepayments to ensure correct attribution, tracking, and application aligned to invoicing and agreement terms.
• Execute controlled adjustments when invoice revisions occur, maintaining accurate records of cash and receivable impacts.
• Reconcile fee collection accounts, investigate and resolve breaks, and drive timely closure with appropriate escalation.
• Maintain and enhance the risk and control framework, including supervisory controls, exception management, and recurring control execution.
• Coordinate monthly data procurement for billing inputs (including client assets and related data), validate data quality, and partner with data owners to resolve anomalies.

Required qualifications, capabilities and skills

• Bachelor’s degree.
• 7 years of experience in finance, accounting, operations, or a related field.
• Demonstrated people leadership experience (formal or informal), including delivery management, prioritization, and quality oversight.
• Experience supporting invoice production and billing operations in a deadline-driven environment.
• Strong analytical skills, including investigating breaks, identifying root causes, and driving resolution to closure.
• Strong risk and control mindset with consistent attention to detail and documentation.
• Proficient written and verbal communication skills, including clear escalation with impact assessment and proposed action plans.
• Advanced proficiency in Microsoft Excel.
• Ability to partner effectively with stakeholders across functions and seniority levels.
• Ability to work effectively across regions and time zones.

Preferred qualifications, capabilities and skills

• Experience in asset management fee billing and related operations.
• Experience interpreting fee agreements and supporting complex fee structures (such as relationship pricing, breakpoints, discounts, and performance fee arrangements).
• Advanced degree or professional certification (e.g., Master of Business Administration, Certified Public Accountant)
• Experience using database tools (e.g., Microsoft Access) to support data validation or operational reporting.
• Experience with reconciliation tools and cash application workflows.
• Demonstrated experience driving automation or process improvement to improve timeliness, quality, and control effectiveness.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

Shift: Night, US Operating Hours