Asset Finance Engagement Specialist

Vault Outsourcing OPC; Makati; Presencial; PHP 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly performance incentives

Descripción de la vacante

Vault Outsourcing OPC is seeking a confident, customer-focused sales professional to contact Australian customers who have already applied or started an online asset finance application but did not complete it. You will re-engage incomplete applications, collect missing information and guide qualified applicants through the next steps, while maintaining regular follow-up and updating the CRM.

This role emphasizes meeting measurable targets, English communication, and collaboration with the

Formación

• Confident and professional telephone communication.
• Experience in outbound or inbound sales or customer service.
• Experience supporting Australian customers preferred.
• Able to meet measurable targets.

Responsabilidades

• Call customers who have completed or partially completed an online finance application.
• Re-engage incomplete applications and help customers continue.
• Build rapport, answer initial questions and overcome objections.
• Collect missing customer and application information.
• Maintain regular follow-up with active opportunities.
• Update customer records and application stages in the CRM.
• Assist with loan administration and processing through COG Aggregation.
• Work with the Australian team to progress applications.
• Achieve agreed call, application-conversion and settlement targets.

Conocimientos

Outbound sales

Customer service

English writing

Target-driven

Herramientas

CRM

COG Aggregation

Descripción del empleo

Vault Outsourcing OPC is seeking a confident, customer-focused sales professional to contact Australian customers who have already applied or started an online asset finance application but did not complete it. You will re-engage incomplete applications, collect missing information and guide qualified applicants through the next steps, while maintaining regular follow-up and updating the CRM.

This role emphasizes meeting measurable targets, English communication, and collaboration with the