Area Supervisor

Future Trade Intl. Inc.; Camarines Norte; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

HMO

Government mandated benefits

Job summary

A retail management company in Camarines Norte is seeking a qualified operational manager. This role involves overseeing daily operations for multiple retail stores, ensuring compliance with company standards, and enhancing customer experience. The ideal candidate will demonstrate effective leadership skills, operational management expertise, and a dedication to outstanding customer service. This is a fantastic opportunity to contribute to the growth of a dynamic retail environment.

Qualifications

• Strong leadership skills to oversee multiple retail locations.
• Experience in operational management and sales analysis.
• Ability to handle complaints and improve customer service.

Responsibilities

• Oversee day-to-day operations of multiple retail stores.
• Prepare operational reports for senior management.
• Ensure consistent delivery of exceptional customer service.

Skills

Customer Relationship Management

Attention to Detail

Teamwork

Communication

Fieldwork

Retail Management

Job description

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Operational Management:

• Oversee day-to-day operations of multiple retail stores.
• Ensure compliance with company policies, store standards, and merchandising guidelines.
• Conduct regular store visits to monitor performance, cleanliness, and customer experience.
• Track and analyze sales performance across stores, identifying growth opportunities.
• Work with store managers to set and achieve sales targets and KPIs.
• Implement strategies to improve store performance and customer satisfaction.

Reporting & Compliance:

• Prepare operational and sales reports for senior management.
• Ensure stores comply with safety, regulatory, and company standards.
• Recommend process improvements to enhance efficiency and reduce operational issues
• Lead, coach, and mentor store managers and staff.
• Support hiring, onboarding, and training of new team members.
• Foster a positive and productive work environment, resolving staffing issues as needed.

Customer Experience:

• Ensure consistent delivery of exceptional customer service across all stores
• Handle escalated customer issues promptly and effectively.

Customer Relationship Management Attention to Detail Presentation Teamwork Communication Fieldwork Retail Overall operatio of store Handling manpower Reports

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