AREA OPERATIONS MANAGER (GENSAN)

Rose Pharmacy Inc.; General Santos; On-site; PHP 312,480 - 368,280; Full time

Benefits offered by this job

HMO

Life Insurance

Personal Accident Insurance

Company Uniform

Sick and Vacation leave credits

Job summary

Rose Pharmacy Inc. is seeking an experienced Operations Manager to oversee daily operations across its branches in General Santos. Key responsibilities include leading branch personnel, driving business growth through market analysis and budgeting, and ensuring compliance with regulatory standards. Applicants should possess a Bachelor’s degree and at least 5 years of experience in retail or pharmaceutical operations, with strong leadership and problem-solving abilities. The role requires proficiency in MS Office and may involve travel in the Samar and Visayas regions.

Qualifications

• At least 5 years of experience in retail or pharmaceutical operations, with 2–3 years in a leadership role.
• Willing to travel within Samar and Visayas.

Responsibilities

• Oversee daily operations of Rose Pharmacy branches.
• Lead and develop branch personnel.
• Drive business growth through market analysis and budgeting.
• Ensure compliance with government and company regulations.
• Monitor sales, inventory, and operational metrics.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Interpersonal abilities

MS Office proficiency

Education

Bachelor’s degree in Business Administration, Pharmacy, or a related field

MBA preferred

Tools

Retail management systems

Job description

Job Description

• Location: Catolico Ave., Lagao, General Santos City
• Salary Range: 28,000-33,000
• Perks and Benefits: HMO, Life Insurance, Personal Accident Insurance, Company Uniform, Sick and Vacation leave credits
• Rest Day Schedule: Saturday and Sunday
• Time of Work: Monday to Thursday (8:00AM-6:00PM); Friday (8:00AM-5:00PM)

Responsibilities & Duties

• Oversee daily operations of Rose Pharmacy branches, ensuring efficiency, compliance, and achievement of sales and profitability targets.
• Lead and develop branch personnel, manage training and performance, foster a culture of accountability and customer focus.
• Drive business growth through market analysis, expansion planning, and budgeting, while ensuring adherence to regulatory and quality standards.
• Coordinate cross‑functional operations, communicate corporate policies, and monitor performance to recommend improvements for operational excellence.

Operations Management

• Directs and supervises daily operations of all assigned pharmacy branches to ensure smooth and efficient store performance.
• Monitors sales, inventory, and operational metrics to achieve area targets and profitability goals.
• Ensures strict compliance with government and company regulations related to pharmaceutical retail operations.
• Implements standard operating procedures (SOPs) to maintain consistency and quality across stores.

People Management

• Leads, motivates, and develops Store Heads and branch personnel to enhance performance and productivity.

Business Development and Planning

• Identifies potential sites for new store openings or expansion.
• Analyzes market trends and customer needs to develop area growth strategies.
• Prepares and submits area business plans and reports to management.
• Participates in budget preparation, sales forecasting, and target setting.

Compliance and Quality Assurance

• Ensures all branches comply with DOH, FDA, and other regulatory requirements.
• Monitors adherence to company policies on pharmacy operations, product handling, and customer service.
• Coordinates with quality assurance and audit teams to address compliance gaps.

Communication and Coordination

• Conducts regular area meetings to align store operations with company objectives.
• Communicates corporate updates, policies, and initiatives to store teams.
• Coordinates with other departments to resolve operational concerns.
• Represents the company in handling major issues or concerns within the area.

Reporting and Administration

• Consolidates and validates store performance reports for management review.
• Submits timely and accurate reports on sales, manpower, and operational activities.
• Recommends process improvements to enhance operational efficiency and customer satisfaction.

Qualifications

• Bachelor’s degree in Business Administration, Pharmacy, or a related field (MBA preferred).
• At least 5 years of experience in retail or pharmaceutical operations, with 2–3 years in a leadership role.
• Strong leadership, analytical, and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office applications and familiar with retail management systems.
• Willing to travel within Samar and Visayas.