Area Operations Lead

Alfamart Trading Philippines, Inc.; Calamba; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Awards

Exclusive membership privileges

Dynamic workplace

Paid leaves & benefits based on tenure

Job summary

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee the efficient and profitable operations of assigned stores in Calamba, Laguna.

You will ensure consistent customer service, hit sales targets, and implement company policies and standards while coaching and scheduling store staff. Reporting to the regional operations team, you will manage costs, analyze performance, and develop career plans for store leaders.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship or related field.
• At least 1-2 years of experience in food and manufacturing, FMCG, convenience stores or restaurant industry.
• Exceptional interpersonal skills, attention to detail, problem management, and time management.
• Familiar with SWOT analysis, forecasting, sales and cost analysis.
• Has a background in manpower planning and scheduling.
• Strong leadership and customer management abilities.
• Willing to be assigned: Calamba, Laguna.

Responsibilities

• Manage daily operations of stores within assigned area
• Supervise and guide a team of professionals to maximize revenue
• Develop safe and positive work environment for operations personnel
• Ensure customer satisfaction by delivering timely and quality services
• Analyze expenses and sales income and find opportunities for cost-effectiveness profitability
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions, and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure that all policies and procedures are followed by all store personnel.

Skills

Leadership

Customer management

Interpersonal skills

SWOT analysis

Forecasting

Sales analysis

Cost analysis

Manpower planning

Scheduling

Time management

Education

Bachelor's degree (Hotel & Restaurant Management)

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Job description

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee the efficient and profitable operations of assigned stores in Calamba, Laguna.

You will ensure consistent customer service, hit sales targets, and implement company policies and standards while coaching and scheduling store staff. Reporting to the regional operations team, you will manage costs, analyze performance, and develop career plans for store leaders.