Area Operations Lead

Alfamart Trading Philippines, Inc.; Quezon; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Supportive Environment

Comprehensive Benefits

Dynamic Workplace

Work-Life Balance

Job summary

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee the daily operations of stores within the designated area, ensuring excellent customer service and achievement of sales targets.

You will coach, schedule, and evaluate store staff, driving efficiency and profitability across the cluster in San Pablo City, Laguna. The ideal candidate holds a relevant bachelor’s degree with 1–2 years of experience in food/manufacturing, FMCG, convenience stores or dining sectors, and

Qualifications

• Bachelor-level degree required in a related field (e.g., Hotel & Restaurant Management, Business Administration, Operations Management, Entrepreneurship).
• 1–2 years of experience in food/manufacturing, FMCG, convenience stores or restaurant industry.
• Strong interpersonal, detail orientation, problem management and time management skills.
• Familiarity with SWOT Analysis, forecasting, sales and cost analysis; manpower planning and scheduling.

Responsibilities

• Manage daily operations of stores within the assigned area.
• Supervise and guide a team of professionals to maximize revenue.
• Develop a safe and positive work environment for operations personnel.
• Ensure customer satisfaction by delivering timely and quality services.
• Analyze expenses and sales to identify cost efficiencies and profitability growth.
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure adherence to policies and procedures by all store personnel.

Skills

Leadership

Customer management

Interpersonal skills

Time management

Problem solving

Education

Bachelor’s degree in Hotel and Restaurant Management

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Management

Bachelor’s degree in Entrepreneurship

Job description

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee the daily operations of stores within the designated area, ensuring excellent customer service and achievement of sales targets.

You will coach, schedule, and evaluate store staff, driving efficiency and profitability across the cluster in San Pablo City, Laguna. The ideal candidate holds a relevant bachelor’s degree with 1–2 years of experience in food/manufacturing, FMCG, convenience stores or dining sectors, and