Area Manager

harlan holden; Metro Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Harlan Holden is seeking an Area Manager to oversee people management and performance assessments across our stores. You will drive customer service excellence and operational standards while coordinating communications across departments.

You will also act as the main operations contact, manage incident resolutions, and ensure compliance with company guidelines to deliver consistent, quality coffee experiences.

Responsibilities

• Oversee people management and performance assessments across stores.
• Drive customer service excellence and operational standards.
• Coordinate communications across departments for store operations.
• Manage incident resolutions and ensure compliance with company guidelines.

Job description

The Area Manager is responsible for overseeing people management and performance assessments at our stores, ensuring that teams uphold standards of customer service and operational excellence. Additionally, he/she serves as the main point of contact for store operations, coordinating communications across departments, managing incident resolutions, and ensuring compliance with operational standards and guidelines.

If you’re ready to grow your career and help deliver thoughtful, quality coffee experiences every day,