Area Manager

Boys & Girls Club of North Central Illinois; Aurora; On-site; PHP 3,755,000 - 5,632,000; Full time

Job summary

The Boys & Girls Club of North Central Illinois is seeking an Area Manager to provide leadership and oversight to multiple BGCA sites, ensuring program quality, operational excellence, and staff development.

This role supports youth development professionals, supervises Site Coordinators and Youth Development Assistants, and collaborates with community partners to deliver high-impact programming and achieve enrollment and outcome goals.

Qualifications

• Associate’s degree or 2–3 years of relevant experience.
• Experience supervising teams and working in youth development settings preferred.
• Non-profit and grant experience is a plus.
• Bilingual (Spanish/English) preferred.
• Valid driver’s license required and willingness to become certified to drive a 12-15 passenger van.

Responsibilities

• Lead and supervise Site Coordinators and Youth Development Assistants.
• Oversee multiple BGCA sites to ensure program quality and safety.
• Manage budgets, inventory, and supply needs for each site.
• Support grant writing and reporting requirements.
• Participate in recruitment and staff development efforts.
• Build and sustain partnerships with local schools and community organizations.

Skills

Leadership

Staff management

Program oversight

Communication

Relationship building

Education

Associate’s degree

Tools

Microsoft Office

Databases

MyClubHub

Job description

Description

Job Summary

The Area Manager provides leadership and oversight to multiple Boys & Girls Club sites, ensuring program quality, operational excellence, and staff development. This role plays a vital part in driving the mission of Boys & Girls Clubs of North Central Illinois by supporting youth development professionals and ensuring Club members receive meaningful, high-impact programming.

Key Responsibilities

Leadership & Staff Management

• Model and promote the Club's mission, vision, and core values.
• Supervise and support Site Coordinators and Youth Development Assistants.
• Foster a positive, accountable, and mission-driven culture across all assigned sites.
• Build strong relationships with members, families, school personnel, staff, and community stakeholders.
• Schedule and lead regular staff meetings (at least two per month), keeping agendas and minutes.

Program Management & Supervision

• Ensure sites deliver high-quality, age-appropriate programming aligned with BGCA's 5 Key Elements.
• Conduct regular site visits to observe programs and provide coaching to staff.
• Ensure programs meet enrollment, attendance, and outcome goals.
• Oversee member recruitment, retention, and engagement strategies.
• Monitor site ratios and staffing, adjusting as needed to maintain safety and quality.

Administration, Reporting & Financial Management

• Ensure timely completion of reports, dashboards, and grant compliance documentation.
• Support accurate data collection and entry in MyClubHub (attendance, grades, etc.).
• Oversee budgets, inventory, and supply needs at each site.
• Assist with grant writing and reporting requirements.
• Participate in mandatory grant-related trainings (some may require overnight travel).
• Assist HR with recruiting, hiring, onboarding, and staff development.

Communication, Marketing & Resource Development

• Represent the Club professionally in communication and public presentations.
• Collaborate with the Director of Community Engagement and school district liaisons.
• Support the production of newsletters and marketing materials in compliance with BGCA branding.
• Strengthen partnerships with local organizations and key stakeholders.

Key Competencies

• Communication and interpersonal skills
• Strategic leadership and decision-making
• Staff development and coaching
• Operational oversight and attention to detail
• Adaptability and flexibility
• Time and priority management
• Stakeholder engagement and relationship-building

Requirements

Knowledge, Skills, and Abilities

• Strong organization, time management, and multitasking skills
• Professional communication (written and verbal)
• Ability to work independently and in a team environment
• High interpersonal skills with professionalism and diplomacy
• Proficiency with Microsoft Office, databases, and internet research
• Bilingual (Spanish/English) preferred
• Valid driver’s license required
• Eligible and willing to become certified to drive a 12-15 passenger van

Education and Experience

• Associate’s degree or 2–3 years of relevant experience required
• Experience supervising teams and working in youth development settings is preferred
• Non-profit and grant experience is a plus

Mental & Emotional Requirements

Organizational Skills

• Able to manage multiple tasks and projects while meeting tight deadlines
• Effective in prioritizing and coordinating team operations

Emotional Stability

• Remains calm and resilient under pressure
• Demonstrates patience in high-stress or challenging situations

Conflict Resolution

• De-escalates conflicts professionally and constructively
• Models effective communication for navigating disputes

Trauma-Informed Standards of Practice

• Uphold physical and emotional safety for youth, staff, families, and community members
• Build trust and transparency through clear communication and follow-through
• Demonstrate cultural awareness and provide equitable support
• Empower others through voice, choice, and collaboration
• Foster growth-oriented, respectful relationships among all stakeholders