Arabic Team Leader (Travel Account) PHP 95,000 Monthly

J-K Network Services; Pasig; On-site; PHP 964,782 - 1,155,618; Full time

Benefits offered by this job

Visa Processing for Foreigners

Government Mandated Benefits

13th Month Pay

HMO

Night differential Pay

Paid Leaves and Sick leaves

Life Insurance

Incentives

Job summary

A leading BPO Company in Ortigas, Pasig City is seeking an Arabic Trilingual Team Leader to manage customer service representatives. The ideal candidate must be fluent in Arabic, English, and Tagalog, with at least 1 year of team leader experience. This position offers a salary of Php 95,000 monthly along with various benefits including 13th-month pay and health insurance. Applicants must be willing to work onsite in Pasig City.

Qualifications

• Arabic National residing in the Philippines who can speak English and Tagalog.
• Filipino proficient in both Arabic and English (oral and written).
• Has a work experience as a Team Leader for at least 1 year.
• Having work experience in Travel Account is an advantage.

Responsibilities

• Manage a team of customer service representatives to ensure performances and quality meet expectations.
• Coordinate with Recruitment, IT, and liaise with the HR Team.
• Conduct training sessions for new hires and existing team members.
• Ensure team consistently meets quality standards and company policies.
• Implement strategies to maintain service quality and customer satisfaction.

Skills

Fluent in Arabic

Fluent in English

Fluent in Tagalog

Education

Open to graduates and undergraduates

Job description

A leading BPO Company specializing in providing customized outsourcing solutions for high growth and disruptive companies.

Position: Arabic Trilingual Team Leader

Industry: BPO Company

Location: Ortigas, Pasig City

Salary: Php 95,000 Monthly

Work Schedule: Shifting Schedule

Work Setup: Work onsite

Benefits:

• Visa Processing for Foreigners
• Government Mandated Benefits
• 13th Month Pay
• HMO
• Night differential Pay
• Paid Leaves and Sick leaves
• Life Insurance
• Incentives

Job Requirements:

• Arabic National that currently residing in the Philippines that can speakEnglish and Tagalog
• Filipino proficient in both Arabic and English (oral and written)
• Open to graduates and undergraduates
• Has a work experience as a Team Leader for 1 years
• Having a work experience in Travel Account is an advantage
• Willing to work in Ortigas Pasig City
• Can start as soon as possible

Job Responsibilities:

• Manage a team of customer service representatives to ensure performances, quality and client satisfaction are met.
• Coordinate with Recruitment, and IT, and liaise with the HR Team.
• Conduct training sessions for new hires and existing team members to enhance their skills and knowledge of processes and tools.
• Ensure that the team consistently meets quality standards and company policies.
• Implement strategies and maintain service quality to meet customer satisfaction.

Recruitment Process: (Virtual Interview only)

• Initial Interview
• Language Assessment
• Final Interview with the Hiring Manager
• Job Offer