AR Collections Specialist — Collaborative, Growth-Driven

SolarWinds; Manila; On-site; PHP 360,000 - 540,000; Full time

Job summary

SolarWinds is seeking a Collections Specialist, Associate to manage a portfolio of accounts receivable and drive timely cash collections. The role requires collaboration across teams, attention to detail, and strong customer service skills to resolve disputes and improve collections outcomes.

The ideal candidate will have 1+ year experience in collections or AR, proficiency with Excel, and exposure to ERP systems like NetSuite or Salesforce.

Qualifications

• 1+ years of demonstrated experience managing a collections or an accounts receivable portfolio.
• Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem-solving and decision-making.
• Strong Written and verbal communication skills required.
• A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
• Excellent customer service skills required, including the ability to respond calmly and makerational decisions in stressful situations.
• Familiar with Microsoft Excel, Word, and Outlook.
• Flexibility in work schedule when required.
• Must be able to work as part of a team with peers and leadership within the organization.
• Exposure to NetSuite, SalesForce, Great Plains, etc. preferred

Responsibilities

• Responsible for managing a portfolio of assigned accounts receivables accounts
• Tasked with identifying and resolving problems that might delay payment of accounts receivable cash collection and/or affect customer satisfaction
• Tasked with meeting and/or exceeding assigned collection targets
• Research, identify and resolve unapplied payments
• Review contracts, orders and invoices to reconcile and resolve customer disputes
• Responsible for timely follow-up and regular updates to accounts receivable collection notes
• Some reports as determined by management

Skills

Accounts receivable

Collections

Communication skills

Teamwork

Analytical thinking

Tools

Microsoft Excel

Word

Outlook

NetSuite

Salesforce

Great Plains

Job description

SolarWinds is seeking a Collections Specialist, Associate to manage a portfolio of accounts receivable and drive timely cash collections. The role requires collaboration across teams, attention to detail, and strong customer service skills to resolve disputes and improve collections outcomes.

The ideal candidate will have 1+ year experience in collections or AR, proficiency with Excel, and exposure to ERP systems like NetSuite or Salesforce.