AR Analyst

Levi Strauss & Co.; Hinoba-an; On-site; PHP 723,000 - 920,000; Full time

Benefits offered by this job

Health check-up

OPD coverage

Generous leave

Mental health counselling

Levi's discounts

Job summary

Levi Strauss & Co. Bengaluru seeks a seasoned Claims Analyst to manage customer claims within AR, investigate invoice-level details, gather supporting proof, and drive timely payback resolutions. You will partner with Sales, Finance and Operations to safeguard cash flow.

The role requires 5+ years in AR/collections, SAP ERP proficiency, and advanced Excel skills, with experience in a multinational setting handling cross-border data compliance.

Qualifications

• 5+ years' experience in Accounts Receivable, claims, or collections.
• Proficiency in SAP ERP and Advanced Excel (VLOOKUP, PivotTables, IF statements).
• Strong analytical, problem-solving and communication skills.
• Experience in multinational organizations with cross-border data compliance.

Responsibilities

• Analyze and validate claims and deductions raised by customers.
• Investigate invoice-level details using SAP ERP to identify discrepancies.
• Gather proofs to support claims and payback requests (BOL/POD, emails, etc.).
• Raise and track queries in portals; ensure timely follow-up and resolution.
• Maintain documentation and prepare reports on claims status and KPIs.

Skills

Advanced Excel

SAP ERP

Education

Bachelor's degree in accounting, Finance, Business, or related field

Tools

SAP ERP

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

Summary of the role

The Claims Analyst is responsible for managing and resolving customer claims and deductions within the AR function. This role supports analysis, investigates invoice-level details, raises queries in customer portals, gathers supporting documentation for payback claims, and leverages analytical skills to research and report findings. The analyst works closely with internal stakeholders (Sales, Finance, Operations) and external customers to ensure timely and accurate claim resolution, supporting overall cash flow and revenue objectives.

About the role

Claims Investigation & Resolution

Analyze and validate claims and deductions raised by customers, ensuring accuracy and compliance with company policies.

Investigate invoice-level details using SAP ERP and related systems to identify discrepancies or root causes.

Gather and organize proofs (e.g., BOL/POD, signed paperwork, email threads) to support claims and payback requests.

Raise and track queries in customer and internal portals, ensuring timely follow-up and resolution.

Documentation & Reporting

Maintain complete and accurate documentation for all claims, including supporting evidence and correspondence.

Prepare regular reports on claims status, aging, and resolution timelines for management review.

Monitor KPIs such as claims aging, dispute cycle time, and recovery rates, providing actionable insights for process improvement.

Stakeholder Collaboration

Coordinate with Sales, Finance, Distribution Center Operations, and other teams to resolve claims and escalated issues as needed.

Communicate clearly and professionally with customers to clarify claim details and request additional information when required.

About you

Experience: 5+ years' experience in Accounts Receivable, claims, or collections, preferably in a corporate or apparel industry setting.

Proficiency in SAP ERP and Advanced Excel skills (VLOOKUP, Pivot Tables, IF statements).

Strong analytical, problem-solving, and communication skills.

Attention to detail and commitment to process accuracy.

Experience in working within a multinational organization, especially managing cross-border data compliance.

Qualification

Bachelor's degree in accounting, Finance, Business, or related field (or equivalent work experience).

Work Environment

Global Collaboration: This role will involve close coordination with regional teams across the globe.

Flexible work arrangements - 3 days in a week work from Office.

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

• Complimentary preventive health check-up for you & your spouse
• OPD coverage
• Best in class leave plan including paternity & family care leaves
• Counselling sessions to prioritize mental well-being
• Exclusive discount vouchers on Levi's products

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Location

IND, GBS Office Bengaluru FULL TIME/PART TIME Full time

Our common thread: We're originals. From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.