Appointment Setter (Voice)

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is looking for an Appointment Setter to call, engage and schedule client appointments. You will use scripts, handle objections, and nurture leads through follow-ups across calls, texts, and emails.

The role emphasizes strong English communication, active listening, and a customer-service mindset, with responsibilities including updating the CRM and managing calendars for efficient scheduling.

Qualifications

• Persuasive communicator who thrives on building connections.
• Excellent English communication skills (verbal and written).
• Confident in phone calls and comfortable using call scripts.
• Strong customer service mindset with active listening skills.
• Persuasive, resilient, and goal-driven personality.
• Organized and able to manage multiple follow-ups and schedules.
• Experience in appointment setting, sales, or customer support.

Responsibilities

• Call and engage leads to schedule appointments with clients.
• Conduct follow-ups and nurture prospects until appointments are set.
• Handle inbound calls, texts, and emails from potential clients.
• Follow scripts to deliver value and handle objections effectively.
• Update CRM with accurate and timely client interaction details.
• Coordinate and manage appointment calendars.

Skills

Persuasive communicator

Excellent English

Confident on calls

Customer service mindset

Resilient

Goal-driven

Organized

Appointment setting experience

Job description

Role: Appointment Setter

Responsibilities

• Call and engage leads to schedule appointments with clients
• Conduct follow-ups and nurture prospects until appointments are set
• Handle inbound calls, texts, and emails from potential clients
• Follow scripts to deliver value and handle objections effectively
• Update CRM with accurate and timely client interaction details
• Coordinate and manage appointment calendars

Qualifications

• Persuasive communicator who thrives on building connections
• Excellent English communication skills (verbal and written)
• Confident in phone calls and comfortable using call scripts
• Strong customer service mindset with active listening skills
• Persuasive, resilient, and goal-driven personality
• Organized and able to manage multiple follow-ups and schedules
• Experience in appointment setting, sales, or customer support

Technical Requirements

• Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
• Windows 10 or MAC OS is acceptable
• RAM: At least 8GB RAM with 60GB free hard disk space available
• Headset with a noise-canceling feature
• High Definition Webcam
• Stable internet connection of at least 10 MBPS
• Secondary equipment