Apply Fast! Retail Customer Specialist hiring at SM Cyberwest!

Concentrix; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government Mandated Benefits

Job summary

A leading customer service provider is hiring a Retail Customer Specialist in Quezon City. This full-time role requires a high school diploma and strong customer service skills. You will assist customers with inquiries, handle calls, and ensure a positive shopping experience. Previous experience in a call center is a plus, but no prior experience is required. Performance bonuses and incentives are offered.

Qualifications

• Strong customer service skills are essential.
• Proficient in English, both verbally and in writing.
• Experience in a call center environment is a plus.

Responsibilities

• Provide exceptional customer service to ensure a positive shopping experience.
• Assist customers with inquiries and resolve any issues.
• Handle incoming calls and provide support related to customer queries.

Skills

Strong customer service skills

Proficiency in English language

Excellent communication and interpersonal skills

Education

High school diploma or equivalent

Job description

Apply Fast! Retail Customer Specialist hiring at SM Cyberwest!

Concentrix

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

• Provide exceptional customer service to ensure a positive shopping experience.
• Assist customers with inquiries and resolve any issues regarding products and services.
• Communicate effectively in English, both verbally and in writing.
• Handle incoming calls and provide support related to customer queries.
• Maintain a professional demeanor while representing the company.

Requirements

• Educational Qualifications: High school diploma or equivalent
• Experience Level: Junior: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficiency in English language
• Skills and Competencies: Experience in a call center environment is a plus
• Qualities and Traits: Excellent communication and interpersonal skills

Working Location

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