Application Support Engineer / Windows System Administrator | 100% Remote

Astek; España; On-site; PHP 3,268,000 - 4,720,000; Full time

Benefits offered by this job

23 days vacation

Flexible schedules

Job summary

Astek Iberia is seeking an experienced Application Support Engineer / Windows System Administrator to join a global Healthcare & Life Sciences organization. The role combines application support, Windows infrastructure administration, database troubleshooting, and release management in a regulated, business-critical environment.

You will administer Windows Server environments, provide L2/L3 support for core applications, troubleshoot SQL Server databases, support deployments, and create

Qualifications

• Strong hands-on experience with Windows Server Administration.
• Good knowledge of Microsoft SQL Server administration and troubleshooting.
• Experience supporting enterprise applications in production environments.
• Solid understanding of deployment and release management processes.
• Experience creating and maintaining technical documentation.
• Familiarity with Change Management and Incident Management frameworks.
• Experience working with ServiceNow or similar ITSM platforms.
• Professional level of English.

Responsibilities

• Administer, maintain, and support Windows Server environments.
• Provide L2/L3 support for business-critical applications.
• Monitor, troubleshoot, and resolve issues related to Microsoft SQL Server databases.
• Support software deployments, releases, patches, and configuration changes across test and production environments.
• Create and maintain technical documentation, including Runbooks, SOPs, and Disaster Recovery Plans.
• Participate in Incident Management and Change Management processes.
• Collaborate with cross-functional technical teams to ensure system stability, performance, and availability.
• Contribute to continuous improvement initiatives and operational excellence.

Skills

Windows Server Administration

SQL Server Administration

Enterprise applications support

Deployment & Release management

Technical documentation

Change & Incident Management

ITSM platforms

PowerShell scripting

Tools

PowerShell

ServiceNow

Job description

At ASTEK Iberia, we are looking for an experienced Application Support Engineer / Windows System Administrator to join a global organization operating in the Healthcare & Life Sciences sector.

This role combines application support, Windows infrastructure administration, database troubleshooting, and release management within a highly regulated and business-critical environment.

• Administer, maintain, and support Windows Server environments.
• Provide L2/L3 support for business-critical applications.
• Monitor, troubleshoot, and resolve issues related to Microsoft SQL Server databases.
• Support software deployments, releases, patches, and configuration changes across test and production environments.
• Create and maintain technical documentation, including Runbooks, SOPs, and Disaster Recovery Plans.
• Participate in Incident Management and Change Management processes.
• Collaborate with cross-functional technical teams to ensure system stability, performance, and availability.
• Contribute to continuous improvement initiatives and operational excellence.

Who are you?

• Strong hands-on experience with Windows Server Administration.
• Good knowledge of Microsoft SQL Server administration and troubleshooting.
• Experience supporting enterprise applications in production environments.
• Solid understanding of deployment and release management processes.
• Experience creating and maintaining technical documentation.
• Familiarity with Change Management and Incident Management frameworks.
• Experience working with ServiceNow or similar ITSM platforms.
• Strong analytical and problem-solving skills.
• Professional level of English.

Nice to have:

• ITIL certification or practical ITIL experience.
• Experience working in regulated environments.
• Exposure to Disaster Recovery and Business Continuity processes.
• Scripting knowledge (PowerShell preferred).

Who are we?

Since 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Valencia, Basque Country, Andalusia, Galicia, etc.).

Founded in France in 1988, Astek is a global player in engineering and technology consulting, present in five continents and 25 countries. With expertise in a wide range of industrial and service sectors, Astek is an essential partner, supporting its customers in an intelligent deployment of their products and services, and in the implementation of their digital transformation.

Today we are more than 8,000 employees, committed every day to promote the complementarity between digital technologies and complex systems engineering.

Our style is to have flexible schedules and highly value the well-being of our employees.

• You will grow professionally in a company in constant development and evolution.
• You will benefit from a personalized follow-up of your professional projects as close as possible to your ambitions.
• You will make a real contribution to the company's development in real time.
• You will enjoy 23 days of vacation (in addition to holidays) that you will be able to choose whenever you want.
• You will join our team: diverse, multicultural and constantly growing.
• You will have days full of good energy and good atmosphere.

...although you still have a lot to discover!