Application Support Engineer

Accenture in the Philippines; Mandaluyong; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Accenture in the Philippines is seeking a MicroStrategy Administrator to identify and resolve issues across critical business systems. Day-to-day work includes collaborating with teams, analyzing performance, and delivering solutions to improve operational efficiency.

The role requires SME-level expertise in MicroStrategy BI, cloud infrastructure, and SQL, with strong cross-functional collaboration and on-site presence at the Manila office.

Qualifications

• 5+ years of MicroStrategy BI experience.
• Strong cloud infrastructure experience.
• Experience with SQL and data visualization.
• Collaborates with cross-functional teams to drive project success.
• Based in Manila office and available for on-site work.

Responsibilities

• Serve as SME and guide the team in decision making.
• Collaborate and manage the team to perform.
• Be responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor system performance and proactively address potential issues.
• Develop and implement best practices for system support and maintenance.

Skills

Cloud Infrastructure

MicroStrategy BI

Data analysis

SQL

Data visualization

Cross-functional collaboration

Problem-solving

Tools

MicroStrategy

Cloud infrastructure tooling

SQL tooling

Job description

Job Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary

As a MicroStrategy Administrator, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members, analyzing system performance, and providing solutions to enhance operational efficiency. You will also interact with various stakeholders to ensure that the systems function optimally and meet business needs.

Roles & Responsibilities

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor system performance and proactively address potential issues.
• Develop and implement best practices for system support and maintenance.

Professional & Technical Skills

• Required Primary Skill: proficiency in Cloud Infrastructure methodologies.
• Required Secondary Skill: Expert proficiency in MicroStrategy Business Intelligence.
• Strong analytical skills to interpret complex data sets.
• Experience with database management and SQL.
• Familiarity with data visualization techniques and tools.
• Ability to troubleshoot and resolve technical issues efficiently.
• Experience in collaborating with cross-functional teams to drive project success.

Additional Information

• The candidate should have minimum 5 years of experience in MicroStrategy Business Intelligence.
• This position is based at our Manila office. Minimum 3 year(s) of experience is required

Requirements