The Application Engineer plays a crucial role inenabling smooth deployments and stable operations of our cloud platform.
This role is focused on collaborating directly withthe TechOps team, diagnosing any application issues during deployment,identifying and remediating security flaws, and fixing bugs to ensurecontinuous performance, security, and reliability.
The Application Engineer will not be responsible forbuilding new features but instead will apply strong troubleshooting andtechnical support skills to maintain a robust production environment.
Total /RelevantExperience
- Total Experience: 2+ years
Key Responsibilities
- Support the TechOps team during deployment by ensuringthe application is configured, integrated, and running as expected.
- Diagnose, troubleshoot, and resolve software issuesarising during deployments or day-to-day platform operations.
- Conduct root cause analysis of production incidents andapply timely, accurate bug fixes.
- Identify and fix securityvulnerabilities within the deployed application, collaborating with securitystakeholders as needed.
- Serve as a primary point ofcontact for application incidents and operational queries, empowering TechOpswith quick resolutions and technical guidance.
- Adhere to organizational policiesfor production changes and maintain comprehensive documentation of problems,resolutions, and improvements.
- Collaborate with other engineerswhen hotfixes, patches, or architectural clarifications are required touphold system stability and security.
- Stay current with monitoringtools, deployment best practices, and emerging security threats toproactively prevent issues.
Must-have skill
- 2+ years of experience insoftware support, application troubleshooting, or a related technical role inproduction systems.
- Expertise with diagnosing andresolving issues in TypeScript-based stacks (such as React and NestJS),MySQL, MongoDB, Kafka, microservices, and modern application frameworks.
- Strong knowledge of cloud-nativeoperations (using Kubernetes, Docker), as well as open-source and on-premisesdeployments.
- Solid understanding of SDLC,production monitoring, incident management, and application security bestpractices.
- Excellent analytical skills, highattention to detail, and clear verbal and written communication abilities.
- DevOps mindset and provenexperience supporting TechOps, platform, or deployment teams.
- Commitment to thoroughdocumentation and adherence to operational best practices, especially inhigh-pressure situation
Good-to-HaveSkills
- DevOps mindset and proven experiencesupporting TechOps, platform, or deployment teams.
- Commitment to thorough documentation andadherence to operational best practices, especially in high-pressuresituations.
Qualifications Criteria
- Any relevant bachelor’sdegree.
Behavioral Attributes:
- Art ofskilful conversation
- Creativity& Problem Solving
- Learning onfly
- BusinessAcumen
- BuildingTrust
- CustomerFocus
- IntellectualHorsepower (Functional Skills)