APAC EA Team Lead — Exec Support & Ops

Aon plc; Hinoba-an; On-site; PHP 600,000 - 850,000; Full time

Job summary

Aon plc is seeking a Team Manager to lead a team of Executive Assistants supporting APAC leaders. You will coach, set performance expectations, and drive accountability across regions while managing calendars, travel, and communications with high discretion and professionalism.

This role combines people leadership, operational oversight, and hands-on executive support, requiring strong partner management, regional coordination, and the ability to drive consistency in the EA service model.

Qualifications

• Proven experience (3-5 years) supporting senior leaders in regional or global environment.
• Strong business English proficiency (written and verbal).
• Demonstrated people management or team coordination experience.
• Strong stakeholder management skills, with confidence working across seniority levels.
• Excellent organizational, prioritization, and time management skills in a fast-paced environment.
• Ability to lead through ambiguity and change, with a proactive and solution-oriented mindset.

Responsibilities

• Lead, coach, and develop a team of Executive Assistants supporting APAC leaders
• Set clear performance expectations, monitor delivery standards, and drive accountability
• Manage capacity and workload allocation across the team, ensuring effective support for business priorities
• Support the ongoing evolution of the EA operating model, including process improvement and standardization
• Lead and embed change initiatives aligned to Project Atlas and broader transformation goals
• Partner closely with Operations Manager and other Team Managers to ensure alignment and consistency across regions
• Act as a trusted partner to senior leaders, providing proactive and anticipatory support
• Manage complex calendars across multiple time zones, ensuring prioritization of critical business activities
• Coordinate leadership meetings and governance forums, including agenda management, materials preparation, and follow-ups
• Support high-impact engagements with internal stakeholders, clients, and external partners
• Plan and manage regional and international travel, ensuring seamless execution
• Oversee timely and accurate expense management
• Draft, review, and manage communications on behalf of leaders, ensuring clarity and alignment with business messaging
• Prepare high-quality presentations, reports, and documents aligned with Aon brand standards
• Support business activities such as meeting preparation, action tracking, and light analysis where required
• Maintain strong coordination across functions and geographies to enable smooth execution of leadership priorities
• Find opportunities to enhance efficiency, streamline processes, and improve the EA experience
• Drive best practices across the team, including tools, templates, and ways of working
• Ensure high standards of confidentiality, accuracy, and professionalism in all outputs
• We are looking for a dedicated individual to join us as a Team Manager. As an Aon colleague, you will never be limited by your job title.

Skills

People leadership

Coaching

Time management

Stakeholder management

Organizational skills

Change management

Ambiguity handling

Cross-functional collaboration

Problem solving

Discretion and professionalism

English proficiency

Collaboration across teams

Tools

Microsoft Office

Job description

Aon plc is seeking a Team Manager to lead a team of Executive Assistants supporting APAC leaders. You will coach, set performance expectations, and drive accountability across regions while managing calendars, travel, and communications with high discretion and professionalism.

This role combines people leadership, operational oversight, and hands-on executive support, requiring strong partner management, regional coordination, and the ability to drive consistency in the EA service model.