Airline Voice Agent — Flexible Hours, Health & Training

Big3 AR-Van's Garments Manufacturing Company; Marikina; On-site; PHP 167,400 - 312,480; Full time

Benefits offered by this job

Health insurance and HMO coverage

Paid training and career development opportunities

Performance incentives and allowances

Fun and supportive work environment

Job summary

A garments manufacturing company is seeking an Airline Voice Representative in Marikina, Philippines. The role involves assisting passengers with flight bookings, inquiries, and concerns through excellent communication and customer service. Candidates must have completed at least 2 years of college education, and while prior experience is advantageous, it is not required. This full-time position offers health insurance, performance incentives, and a supportive work environment.

Qualifications

• Excellent verbal communication skills in English.
• Willingness to work on shifting schedules, weekends, and holidays.
• Customer service or call center experience is an advantage.

Responsibilities

• Handle inbound and outbound calls related to airline services.
• Assist customers with reservations, cancellations, and rebooking requests.
• Provide accurate information on flight schedules, policies, and promotions.
• Resolve customer concerns with empathy and efficiency.

Skills

Excellent verbal communication skills in English

Customer service

Ability to handle shifting schedules

Education

College Level (at least 2 years completed)

Job description

A garments manufacturing company is seeking an Airline Voice Representative in Marikina, Philippines. The role involves assisting passengers with flight bookings, inquiries, and concerns through excellent communication and customer service. Candidates must have completed at least 2 years of college education, and while prior experience is advantageous, it is not required. This full-time position offers health insurance, performance incentives, and a supportive work environment.