Airline Voice Support Pro - Reservations & Service

Big3 AR-Van's Garments Manufacturing Company; Makati; On-site; PHP 200,880 - 279,000; Full time

Job summary

A leading garments manufacturing company in Makati is seeking a full-time customer service representative to handle inbound calls for airline customers. The candidate should be a college graduate with strong communication skills and is willing to work on-site and on shifting schedules. Responsibilities include assisting with flight reservations and ensuring excellent customer service at all times. Experience in BPO is a plus, but not required. Competitive salary offered.

Qualifications

• Willing to work on-site and on shifting schedules.
• With or without BPO experience.
• Expro 2 and up (any attainment).

Responsibilities

• Handle inbound voice calls for airline customers.
• Assist with flight reservations, inquiries, changes, and basic concerns.
• Maintain accurate records of customer interactions.
• Ensure excellent customer service at all times.

Skills

Good communication skills

Education

College graduate (any course)

Job description

A leading garments manufacturing company in Makati is seeking a full-time customer service representative to handle inbound calls for airline customers. The candidate should be a college graduate with strong communication skills and is willing to work on-site and on shifting schedules. Responsibilities include assisting with flight reservations and ensuring excellent customer service at all times. Experience in BPO is a plus, but not required. Competitive salary offered.