Airline Support Agent (Voice) – Entry Level, On-site Pasig

Big3 AR-Van's Garments Manufacturing Company; Pasig; On-site; PHP 201,000 - 290,000; Full time

Job summary

A leading garments manufacturing company based in Pasig is hiring an Airline Customer Support Representative (Voice) for on-site work. This full-time position welcomes applicants with no prior experience. The ideal candidate should possess a Bachelor’s degree and excellent communication skills. Responsibilities include assisting customers with flight-related queries and resolving complaints. Strong problem-solving abilities and a customer-oriented mindset are essential for this role.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 0–2 years of customer service experience.
• Ability to handle high-pressure situations with professionalism.

Responsibilities

• Assist customers with flight bookings, changes, and cancellations.
• Provide information about airline services, policies, and procedures.
• Resolve customer inquiries and complaints efficiently.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Customer-oriented mindset

Education

Bachelor’s degree in a relevant field

Job description

A leading garments manufacturing company based in Pasig is hiring an Airline Customer Support Representative (Voice) for on-site work. This full-time position welcomes applicants with no prior experience. The ideal candidate should possess a Bachelor’s degree and excellent communication skills. Responsibilities include assisting customers with flight-related queries and resolving complaints. Strong problem-solving abilities and a customer-oriented mindset are essential for this role.