Air Import Operator

DAI Post Philippines; Cebu City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health and dental plans

Paid time off and holidays

Professional development opportunities

Supportive and collaborative work env

Job summary

DAI Post Philippines is hiring an Air Import Operator to join our Cebu City IT Park team. The role focuses on managing and reporting MAWBs for air imports, ensuring accurate data in Expedient, and coordinating with cargo terminals and Brownways to streamline shipments.

Ideal candidates have 1–2 years of air freight/logistics experience, strong communication, and attention to detail, with proficiency in freight management systems. On-site position with opportunities for growth.

Qualifications

• Experience in air freight operations or logistics is highly desirable.
• Proficiency in Expedient software and other freight management systems.

Responsibilities

• Reporting air freight in Expedient software.
• Tracking master air-way bills and updating status for compliance.
• Reporting cargo ETA updates to stakeholders with clear communication.
• Working with cargo terminal operators to release MAWBs for cartage.
• Collaborating with Brownways to manage MAWB transportation to warehouses.

Skills

Communication

Attention to detail

Problem solving

Tools

Expedient software

Freight management systems

Job description

With millions of parcels delivered each year, we pride ourselves with reliable and cost-effective service.

Established in 2000 in Melbourne, Australia, DAI Post is an Australian-owned company that has been focused on getting parcels safely to you for over 20 years. We specialize in ecommerce, wholesale international inbound parcel delivery in Australia, New Zealand and Singapore.

As a forward-thinking global logistics company with a strong emphasis on innovation, technology, and operational excellence, we are on the hunt for at Air Import Operator with one to two years of experience who is willing to work onsite in our CEBU City IT Park location.

This is an exciting opportunity to be part of a high-performing team, offering exposure across multiple functions and the opportunity to work with partners in Australia, the United States and United Kingdom.

The Air Import Operator is responsible for the effective management and reporting of MAWBs. This role requires a proactive individual with excellent organizational and communication skills to ensure the smooth operation of air import processes.

Here’s what you will doing:

Reporting air freight in Expedient software: Accurately input and maintain shipment details in the Expedient software system to ensure real-time visibility and tracking.

Tracking master air-way bills: Monitor and update the status of master air-way bills to ensure compliance and timely delivery.

Reporting cargo ETA updates: Provide regular updates on the estimated time of arrival for cargo to relevant stakeholders, ensuring clear and concise communication.

Working with cargo terminal operators: Coordinate with CTO’s to facilitate the efficient release of MAWBs to cartage.

Collaborating with Brownways: Partner with Brownways to manage the transportation of MAWBs from terminals to Freight Hawk warehouses.

Here’s what our ideal candidate looks like:

Experience: Previous experience in air freight operations or logistics is highly desirable.

Technical Skills: Proficiency in Expedient software and other relevant freight management systems is desirable.

Communication: Strong verbal and written communication skills to liaise effectively with various stakeholders.

Attention to Detail: High level of accuracy in reporting and tracking shipments.

Problem Solving: Ability to troubleshoot and resolve issues promptly to minimize disruptions in the shipment process.

Comprehensive health and dental plans.

Paid time off and holidays.

Opportunities for professional development and career advancement.

A supportive and collaborative work environment.

Following AU time zone (morning shift in PHL time - 4am to 9pm)

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• How many years' experience do you have as an Import Operator?
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