AI Voice Engineer: Real-Time, Scalable Call Automation

AMZ - ALLSTARS OPC; Makati; On-site; PHP 900,000 - 1,900,000; Full time

Job summary

AMZ - ALLSTARS OPC in Philippines is seeking a hands-on AI Voice Engineer to design, build, deploy, and scale real-time AI voice calling solutions. You will integrate telephony, STT, LLMs, and TTS to power natural conversations and ensure low latency at scale.

This production-focused role requires crafting reliable infrastructure, implementing monitoring, and collaborating with client teams to optimize performance and costs as demand grows.

Qualifications

• 3+ years as AI Developer or related role.
• At least 1 year deploying AI voice systems in production.
• Experience with telephony, STT, LLMs, and TTS in real-time.
• Ability to scale systems and manage latency.

Responsibilities

• Design, build, test, and deploy AI voice calling workflows.
• Integrate real-time voice tech for low latency and accuracy.
• Extend the platform for patient and insurance calls.
• Monitor performance, diagnose latency issues, and improve reliability.
• Document call flows and configurations for maintainability.

Skills

Real-time voice work

Telephony integration

Latency optimization

Problem-solving

Education

Bachelor's degree in CS or related field

Tools

Speech-to-Text (STT)

Text-to-Speech (TTS)

LLMs

Monitoring/Observability tools

VoIP/Telephony APIs

Job description

AMZ - ALLSTARS OPC in Philippines is seeking a hands-on AI Voice Engineer to design, build, deploy, and scale real-time AI voice calling solutions. You will integrate telephony, STT, LLMs, and TTS to power natural conversations and ensure low latency at scale.

This production-focused role requires crafting reliable infrastructure, implementing monitoring, and collaborating with client teams to optimize performance and costs as demand grows.