AI Transformation & Adoption Lead

ING Hubs B.V. Turkiye; Manila; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

ING Hubs Philippines is seeking an AI Adoption & Transformation Expert to accelerate AI, Copilot, and automation solutions across the organization. You will partner with stakeholders, identify high-value use cases, and translate business needs into actionable initiatives while driving adoption, change management, and value realization across the transformation lifecycle.

Join a collaborative team shaping how AI transforms processes, productivity, and employee experience within ING Hubs

Qualifications

• Responsibilities include identifying AI opportunities to improve productivity, quality and employee experience.
• Facilitate workshops to understand business challenges and uncover high-value use cases.
• Translate business needs into actionable initiatives and roadmaps.
• Support prioritization of AI opportunities based on value and impact.
• Collaborate with AI developers, process experts, and stakeholders through solution lifecycle.
• Drive adoption, change management, and communication for new technologies.
• Define and track success measures and value realization outcomes.
• Promote responsible use of AI and awareness across the organization.
• Stay informed on emerging AI capabilities and industry trends.

Job description

ING Hubs Philippines is seeking an AI Adoption & Transformation Expert to accelerate AI, Copilot, and automation solutions across the organization. You will partner with stakeholders, identify high-value use cases, and translate business needs into actionable initiatives while driving adoption, change management, and value realization across the transformation lifecycle.

Join a collaborative team shaping how AI transforms processes, productivity, and employee experience within ING Hubs