AI Adoption & Transformation Lead - Drive Innovation

ING Hubs Philippines; Metro Manila; On-site; PHP 2,400,000 - 4,000,000; Full time

Job summary

ING Hubs Philippines seeks an AI Adoption & Transformation Expert to accelerate the use of AI, Copilot, and automation across the organization. You will partner with business stakeholders, process experts, and AI developers to identify opportunities where AI can create value and improve productivity.

You will translate business needs into actionable initiatives and roadmaps, support adoption, and measure value realization across projects.

Qualifications

• Passionate about innovation, transformation, and continuous improvement.
• Curious about how AI and emerging technologies can create business value.
• Skilled at engaging stakeholders and building strong partnerships across functions.
• Able to translate business challenges into practical opportunities and solutions.
• Comfortable navigating ambiguity and turning ideas into actionable outcomes.
• An effective communicator who can explain complex concepts in a clear and compelling manner.
• A collaborative team player who enjoys working with diverse stakeholders and disciplines.
• Committed to continuous learning and exploring new ways of working.

Responsibilities

• Partner with stakeholders to identify AI and automation opportunities.
• Facilitate workshops to understand business challenges and uncover use cases.
• Translate business needs into actionable initiatives and roadmaps.
• Prioritize AI and automation opportunities by value and impact.
• Collaborate with AI developers and stakeholders throughout the lifecycle.
• Drive adoption, change management, and communication for new tech.
• Define and track success measures and benefits realization.
• Promote responsible use of AI across the organization.
• Stay informed on emerging AI capabilities and trends.

Job description

ING Hubs Philippines seeks an AI Adoption & Transformation Expert to accelerate the use of AI, Copilot, and automation across the organization. You will partner with business stakeholders, process experts, and AI developers to identify opportunities where AI can create value and improve productivity.

You will translate business needs into actionable initiatives and roadmaps, support adoption, and measure value realization across projects.