AI Program Manager (APAC)

Jones Lang LaSalle Property Consultants Pte Ltd; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd is seeking a Technical Program Manager (AI Enablement) to oversee the APAC AI portfolio governance for a financial institution. Based in India or the Philippines, you will align to APAC hours and collaborate with client sponsors, JLL Operations, Product/Technology, Risk, Security, Data, and Finance teams.

You will run governance forums, manage intake, track dependencies, and deliver auditable metrics and dashboards focused on cycle time, incidents,

Qualifications

• 6–10 years in program management, PMO, portfolio governance, or operations transformation.
• Strong program operations skills (RAID, action/decision tracking, stakeholder follow-up, facilitation support).
• Practical AI delivery fluency and ability to partner effectively with Product/Tech, Risk, Security, and Data teams.
• Strong written communication, attention to detail, and audit-ready documentation.
• Proficiency with Microsoft Office and common work management tools (e.g., Jira).

Responsibilities

• Run governance forums and publish agendas, minutes, actions, RAID and decision logs.
• Maintain standardized intake; validate completeness (sponsor/owners, baseline/target, measurement plan, data/security).
• Coordinate triage, decision materials, and record outcomes (accelerate/shape/defer).
• Maintain dependencies and approvals trackers; manage access requests and recertification reminders.
• Maintain baseline/target/actuals and variance narratives; produce steering packs and dashboards (FM-oriented KPIs).

Skills

Program management

PMO

RAID tracking

Stakeholder management

Jira

MS Office

AI delivery

Tools

Jira

Job description

The AI Program Manager supports a financial institution client account by running the portfolio governance "system of record" for practical AI initiatives—from idea/prototype through controlled operational delivery. You will standardize and manage intake, prioritization support, lifecycle gating, approvals tracking, dependency management, and benefits reporting across the APAC AI portfolio. This role is based in India or the Philippines, aligned to APAC working hours with occasional overlap with global stakeholders. You will report to the Regional Business Governance & Compliance Director and partner closely with client sponsors and JLL Operations, Product/Technology, Risk, Security, Data, and Finance teams.

Key responsibilities

Run weekly/biweekly/monthly governance forums; publish agendas, minutes, actions, RAID, and decision logs; maintain an auditable record.

Administer standardized intake; validate completeness (sponsor/owners, baseline/target, measurement plan, data/security considerations); coordinate triage and decision materials; record outcomes (accelerate/shape/defer).

Maintain dependency and approvals trackers; coordinate access requests and recertification reminders where needed; escape aged blockers.

Maintain baseline/target/actuals and variance narratives; produce steering packs and dashboards (FM-oriented KPIs such as cycle time reduction, incident/rework reduction, manual effort avoided, adoption proxies).

About you

6–10 years in program management, PMO, portfolio governance, or operations transformation; tech-enabled change experience preferred.

Strong program operations skills (RAID, action/decision tracking, stakeholder follow-up, facilitation support).

Practical AI delivery fluency (data sensitivity, validation/testing, deployment/monitoring, human oversight) and ability to partner effectively with Product/Tech, Risk, Security, and Data teams.

Strong written communication, attention to detail, and comfort maintaining audit-ready documentation.

Proficiency with Microsoft Office and common work management tools (e.g., Jira or equivalent).

Stage-gated delivery and benefits realization reporting experience in matrixed/global environments.

Commercial & Industrial Property Management 1,001-5,000 employees

About Us

https://www.us.jll.com/content/dam/jll-com/documents/pdf/research/jll-why-work-with-us.pdf

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 83,500 as of March 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit www.jll.com.

Facilities Management, Tenant representation, real estate, property, financial services, investment, corporate solutions, capital markets, outsourcing, commercial property, and sustainability

Technical Program Manager (AI Enablement)