AI Product Manager

Home Credit; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

HMO on Day 1

Dependents coverage

Wellness programs

Birthday Leave

Internal career mobility

Learning opportunities

Job summary

Home Credit Philippines is seeking an AI Product Manager – VoiceBOTs to lead the strategic development, deployment, and ownership of conversational voicebot solutions across the organization. You will define the product vision and roadmap, own end-to-end delivery, and provide hands-on guidance with Dialogflow CX/NLU.

Collaborate with operations, collections, CRM, and customer experience teams while managing a cross-functional AI team.

Qualifications

• Has more than 3 years of work experience related to AI field.
• Working knowledge of machine learning, deep learning, and NLP methodologies.
• Solid understanding of AI/ML concepts, including data processing, model development, and deployment (MLOps).
• Familiarity with cloud platforms (Azure, AWS, or GCP) and data architectures.
• Demonstrated ability to define project scope, objectives, and success metrics.
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

Responsibilities

• Define and own the product vision and roadmap for voicebot solutions using Google Dialogflow.
• Lead end-to-end delivery of voicebot products, from ideation to deployment and optimization.
• Provide hands-on guidance on Dialogflow CX/NLU configurations, intents, entities, and fulfillment logic.
• Work closely with operations, collections, CRM, and customer experience teams to gather requirements and feedback.
• Manage a cross-functional team of AI specialists, data scientists, and QA engineers.

Skills

AI field experience

Dialogflow CX

ML/NLP

Cloud platforms

Data processing

Tools

Azure

AWS

GCP

Job description

Ore Central, NA, Taguig City, Metro Manila, National Capital Region(ncr), Philippines

5 - 10 Years

Job Description

About the Job:

The AI Product Manager – VoiceBOTs plays an organization-wide leadership role in the strategic development, deployment, and ownership of conversational AI solutions, specifically voicebots, across Home Credit Philippines.

What You Will Do:

• Define and own the product vision and roadmap for voicebot solutions using Google Dialogflow.
• VoiceBOT Ownership & Delivery
  • Lead end-to-end delivery of voicebot products, from ideation to deployment and optimization.
• Technical Oversight
  • Provide hands‑on guidance on Dialogflow CX/NLU configurations, intents, entities, and fulfillment logic.
• Stakeholder Engagement
  • Work closely with operations, collections, CRM, and customer experience teams to gather requirements and feedback.
• Manage a cross‑functional team of AI specialists, data scientists, and QA engineers.

What You Should Have:

• Has more than 3 years of work experience related to AI field
• Working knowledge of machine learning, deep learning, and NLP methodologies.
• Solid understanding of AI/ML concepts, including data processing, model development, and deployment (MLOps).
• Familiarity with cloud platforms (Azure, AWS,or GCP) and data architectures. Preferred: Fundamental-level Microsoft Azure certifications such as Azure Fundamentals (AZ-900), Azure AI Fundamentals (AI-900), or Azure Data Fundamentals (DP-900).
• Demonstrated ability to define project scope, objectives, and success metrics.
• Up to 20% variable performance‑based bonus
• HMO on Day 1 and HMO dependents coverage including same‑sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation.

Here, there are #NoSmallRoles and #EveryoneisImportant.

Job Snapshot

Updated Date

07-09-2026

Department

Office of the Deputy CEO

Location

Location Ore Central, NA, Taguig City, Metro Manila, National Capital Region(ncr), Philippines