Product Manager - AI (Hybrid)

HRTx Inc; Pateros; On-site; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid work arrangement

Permanent dayshift

Performance-based bonus

HMO from Day 1

Mental health support

Job summary

HRTx Inc seeks an experienced AI Product Manager to lead strategy, development, and continuous enhancement of conversational AI, with a focus on voice and virtual assistant technologies, within a dynamic tech-driven organization.

You will own the product roadmap, collaborate with AI engineers, data scientists and operations teams, and drive delivery from ideation to deployment, config Dialogflow CX/NLU, and optimize for customer engagement and scalability.

Qualifications

• At least 2 years of experience in AI/automation or conversational AI
• Strong understanding of ML, DL, and NLP
• Knowledge of AI/ML lifecycle: data prep, model development, deployment, MLOps
• Familiarity with cloud technologies (Azure/AWS/GCP)
• Azure certifications (AZ-900/AI-900/DP-900) are an advantage
• Experience in scoping projects, defining success metrics, and delivering products
• Strong communication, leadership, and stakeholder management skills

Responsibilities

• Define and drive product vision, roadmap and execution for conversational AI and voice automation
• Lead end-to-end delivery of AI-powered voice and virtual assistants from ideation to deployment and optimization
• Provide hands-on guidance on Dialogflow CX/NLU configurations, conversational design, intents and fulfillment logic
• Partner with operations, CRM, customer experience and business teams to gather requirements and improve engagement
• Collaborate with AI engineers, data scientists, QA and other stakeholders to deliver impactful AI initiatives

Skills

Product strategy

Stakeholder management

Leadership

Communication

Education

Azure certifications (advantage)

Tools

Dialogflow CX

Google Cloud Platform

AI/ML lifecycle

Job description

AI Product Manager – Conversational AI

Work Setup: Hybrid

Schedule: Permanent Dayshift

Compensation: Competitive package with performance-based incentives

We are hiring an experienced AI Product Manager to lead the strategy, development, and continuous enhancement of conversational AI solutions, with a strong focus on voice and virtual assistant technologies, in a dynamic and technology-driven organization.

Key Responsibilities

• Product Strategy and Roadmap: Define and drive the product vision, roadmap, and execution strategy for conversational AI and voice automation solutions using Google Dialogflow and related AI technologies.
• Conversational AI Product Ownership: Lead the end-to-end delivery of AI-powered voice and virtual assistant solutions, from ideation and development to deployment, monitoring, and optimization.
• Technical Leadership: Provide hands-on guidance on Dialogflow CX/NLU configurations, conversational design, intents, entities, integrations, and fulfillment logic to ensure scalable and effective AI solutions.
• Stakeholder Collaboration: Partner with operations, collections, CRM, customer experience, and business teams to gather requirements, identify opportunities, and enhance customer engagement through AI-driven automation.
• Cross-Functional Team Management: Collaborate with AI engineers, developers, data scientists, QA specialists, and other stakeholders to successfully deliver high-impact AI initiatives.

Qualifications

• At least 2 years of experience in the AI, automation, or conversational AI field
• Strong understanding of machine learning, deep learning, and natural language processing (NLP)
• Knowledge of AI/ML lifecycle processes including data preparation, model development, deployment, and MLOps
• Familiarity with cloud technologies such as Microsoft Azure, AWS, or Google Cloud Platform
• Azure certifications such as AZ-900, AI-900, or DP-900 are an advantage
• Experience in project scoping, defining success metrics, and managing product delivery
• Strong communication, leadership, and stakeholder management skills

What's in It for You

• Hybrid work arrangement
• Permanent dayshift schedule
• Performance-based bonus opportunities
• HMO coverage starting Day 1
• Mental health and wellness support programs
• Wellness and birthday leave benefits
• Career growth and internal mobility opportunities
• Local and international learning and development programs
• Be part of a forward-thinking organization that leverages AI and emerging technologies to create smarter and more seamless customer experiences.