AI Officer

Toyota Financial Services Philippines; Makati; On-site; PHP 1,000,000 - 1,900,000; Full time

Job summary

Toyota Financial Services Philippines is seeking an AI Strategy and Enablement Officer to steward strategic adoption, governance, and responsible AI across the organization in Metro Manila. The role focuses on identifying high-impact AI initiatives that improve operations, customer experience, risk management, and innovation.

You will lead end-to-end AI lifecycle activities—from concept to production—ensuring solutions are accurate, secure, compliant, and scalable, while promoting reusable AI

Qualifications

• Experience designing AI strategy and roadmap.
• Ability to build business cases for AI solutions.
• Experience deploying AI agents and automation.
• Strong governance, privacy, and regulatory knowledge.

Responsibilities

• Develop and maintain TFSPH's AI strategy and roadmap, prioritizing use cases based on value, feasibility, cost and risk.
• Build business cases and recommend AI solutions (managed, third-party, private, or self-hosted).
• Design, deploy, and integrate AI agents and automation solutions using Copilot Studio, Foundry, APIs, and other platforms.
• Lead AI initiatives from proof of concept through production deployment, monitoring, documentation and handover.
• Manage model training, evaluation, and continuous improvement (accuracy, bias, safety, performance).
• Monitor and optimize AI costs, including token usage, context management, and licensing.
• Establish AI governance, security, privacy, human oversight, model approval, and regulatory controls.
• Maintain AI inventories, risk assessments, decision logs, model documentation, and audit evidence.
• Coordinate with business, technology, data, security, risk, legal, compliance, privacy, and audit teams.
• Build organizational AI literacy and report on adoption, performance, cost, risk, and value realized.

Skills

AI strategy

Governance & Compliance

Stakeholder management

Cost optimization

Risk management

AI lifecycle

Tools

Microsoft Copilot Studio

Microsoft Foundry

APIs

AI platforms

Job description

The AI Strategy and Enablement Officer drives the strategic adoption, optimization, and responsible governance of artificial intelligence across Toyota Financial Services Philippines (TFSPH). The role identifies and delivers high-impact AI initiatives that improve operational efficiency, customer experience, risk management, decision-making, and innovation. The role manages the end-to-end AI lifecycle, translates technical capabilities into measurable business value, and promotes reusable AI solutions to reduce implementation time and cost. The position also ensures that AI solutions remain accurate, reliable, secure, explainable, and compliant with TFSPH's data privacy, cybersecurity, responsible AI, and regulatory requirements.

Key responsibilities

• Develop and maintain TFSPH's AI strategy and roadmap, prioritizing use cases based on business value, feasibility, cost, and risk
• Build business cases and recommend appropriate managed, third-party, private, or self-hosted AI solutions
• Design, deploy, and integrate AI agents and automation solutions using Microsoft Copilot Studio, Microsoft Foundry, APIs, and other approved platforms
• Lead AI initiatives from proof of concept through production deployment, monitoring, documentation, and operational handover
• Manage model training, evaluation, and continuous improvement, including accuracy, reliability, bias, hallucination, safety, and performance testing
• Monitor and optimize AI costs, including token usage, model selection, context management, infrastructure, and licensing
• Establish AI governance, security, privacy, human oversight, model approval, and regulatory compliance controls
• Maintain AI inventories, risk assessments, decision logs, model documentation, and audit evidence
• Coordinate with business, technology, data, security, risk, legal, compliance, privacy, and audit teams
• Build organizational AI literacy and report on adoption, performance, cost, risk, and realized business value