About the role
The AI Strategy and Enablement Officer drives the strategic adoption, optimization, and responsible governance of artificial intelligence across Toyota Financial Services Philippines (TFSPH). The role identifies and delivers high-impact AI initiatives that improve operational efficiency, customer experience, risk management, decision-making, and innovation. The role manages the end-to-end AI lifecycle, translates technical capabilities into measurable business value, and promotes reusable AI solutions to reduce implementation time and cost. The position also ensures that AI solutions remain accurate, reliable, secure, explainable, and compliant with TFSPH's data privacy, cybersecurity, responsible AI, and regulatory requirements.
Key responsibilities
- Develop and maintain TFSPH's AI strategy and roadmap, prioritizing use cases based on business value, feasibility, cost, and risk
- Build business cases and recommend appropriate managed, third-party, private, or self-hosted AI solutions
- Design, deploy, and integrate AI agents and automation solutions using Microsoft Copilot Studio, Microsoft Foundry, APIs, and other approved platforms
- Lead AI initiatives from proof of concept through production deployment, monitoring, documentation, and operational handover
- Manage model training, evaluation, and continuous improvement, including accuracy, reliability, bias, hallucination, safety, and performance testing
- Monitor and optimize AI costs, including token usage, model selection, context management, infrastructure, and licensing
- Establish AI governance, security, privacy, human oversight, model approval, and regulatory compliance controls
- Maintain AI inventories, risk assessments, decision logs, model documentation, and audit evidence
- Coordinate with business, technology, data, security, risk, legal, compliance, privacy, and audit teams
- Build organizational AI literacy and report on adoption, performance, cost, risk, and realized business value
About you
- Bachelor's degree in computer science, Information Technology, Information Systems, Data Science, Artificial Intelligence, Engineering, Business Analytics, Mathematics, Statistics, or a related field
- At least five years of relevant experience in AI/ML, data science, intelligent automation, enterprise solution delivery, technology transformation, or AI governance
- Strong knowledge of AI strategy, generative AI, AI agents, large language models, RAG, prompt engineering, and model lifecycle management
- Hands-on experience with Microsoft Copilot Studio, Microsoft Foundry, or comparable enterprise AI platforms
- Experience in AI solution design, deployment, integration, evaluation, monitoring, and cost optimization
- Working proficiency in Python or R, APIs, Git, cloud AI services, and MLOps or DevSecOps practices
- Strong knowledge of responsible AI, cybersecurity, data privacy, model governance, explainability, and regulatory compliance
- Ability to translate technical capabilities into practical business value and executive-level recommendations
- Proven experience delivering AI initiatives from use-case assessment and business-case development through production deployment and monitoring
- Experience working with multidisciplinary business, technology, security, risk, compliance, privacy, legal, and audit teams
About us
Toyota Financial Services Philippines (TFSPH) is part of the Digital Transformation & Innovation Department within the Information Technology Group.