AI & ML Lead for Hyper-Personalized Campaigns

Globe Telecom; Pateros; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Globe Telecom is seeking an experienced Manager for Applied AI and Machine Learning for Hyper-Personalization to lead the data science team and deliver AI-enabled campaigns. You will champion AI/ML, design and operationalize models for campaign targeting and offers, and collaborate across functions to drive personalized customer engagement in the Philippines.

The role focuses on end-to-end model development, monitoring, and delivering insights that grow campaign performance and revenue, shaping

Responsibilities

• Champion data science, AI, and machine learning to identify opportunities and partner with stakeholders for hyper-personalization in customer engagement campaigns.
• Conceptualize, design, develop and implement ML/AI models for campaign targeting and offers.
• Lead the data science team in day-to-day execution and backlog management.
• Ensure AI scores and models run to support regular campaigns.
• Drive cross-functional collaboration for campaigns using AI techniques.

Job description

Globe Telecom is seeking an experienced Manager for Applied AI and Machine Learning for Hyper-Personalization to lead the data science team and deliver AI-enabled campaigns. You will champion AI/ML, design and operationalize models for campaign targeting and offers, and collaborate across functions to drive personalized customer engagement in the Philippines.

The role focuses on end-to-end model development, monitoring, and delivering insights that grow campaign performance and revenue, shaping