AI-Driven Test Manager - Digital Banking & Channels

QualityKiosk; Manila; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Job summary

QualityKiosk in Manila seeks an experienced QA lead to own AI-driven testing strategy across digital channels including Internet and Mobile banking, cards, and treasury. You will design, plan, and govern the testing framework and automation roadmap, coordinating onsite-offshore teams and reporting metrics to stakeholders.

The role demands hands-on leadership in test design, KPI tracking, and risk management, with strong collaboration across client teams and a focus on continuous improvement and

Qualifications

• Lead overall testing quality and AI test strategy alignment.
• Define and own the AI-integrated Test Strategy and planning.
• Map technical skills and resource requirements for projects.
• Drive AI-led test process improvements and metrics.
• Coordinate with client stakeholders for risk, change, and reporting.
• Create test design and execution plans; track milestones and automation KPIs.
• Oversee onsite-offshore test collaboration and CAB adherence.

Responsibilities

• Own testing quality across domains (digital channels, payments, treasury).
• Define AI-driven testing approaches and automation plans.
• Lead defect triages and escalation for projects.
• Report AI-based metrics and platform insights to stakeholders.
• Ensure compliance with procedures and policies.

Skills

Digital channels

Internet banking

Mobile banking

Cards & Payments

Treasury

QA leadership

Automation tooling

AI test strategy

Job description

QualityKiosk in Manila seeks an experienced QA lead to own AI-driven testing strategy across digital channels including Internet and Mobile banking, cards, and treasury. You will design, plan, and govern the testing framework and automation roadmap, coordinating onsite-offshore teams and reporting metrics to stakeholders.

The role demands hands-on leadership in test design, KPI tracking, and risk management, with strong collaboration across client teams and a focus on continuous improvement and