Test Manager

Qualitykiosk; Manila; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Job summary

QualityKiosk in Manila seeks an experienced QA lead to own AI-driven testing strategy across digital channels including Internet and Mobile banking, cards, and treasury. You will design, plan, and govern the testing framework and automation roadmap, coordinating onsite-offshore teams and reporting metrics to stakeholders.

The role demands hands-on leadership in test design, KPI tracking, and risk management, with strong collaboration across client teams and a focus on continuous improvement and

Qualifications

• Lead overall testing quality and AI test strategy alignment.
• Define and own the AI-integrated Test Strategy and planning.
• Map technical skills and resource requirements for projects.
• Drive AI-led test process improvements and metrics.
• Coordinate with client stakeholders for risk, change, and reporting.
• Create test design and execution plans; track milestones and automation KPIs.
• Oversee onsite-offshore test collaboration and CAB adherence.

Responsibilities

• Own testing quality across domains (digital channels, payments, treasury).
• Define AI-driven testing approaches and automation plans.
• Lead defect triages and escalation for projects.
• Report AI-based metrics and platform insights to stakeholders.
• Ensure compliance with procedures and policies.

Skills

Digital channels

Internet banking

Mobile banking

Cards & Payments

Treasury

QA leadership

Automation tooling

AI test strategy

Job description

Mob Banking, Corporate Banking, Cards, Treasury

What you'll do and what you'll bring

Domain expertise for Digital Channel like Internet banking, Mobile banking, cards, Payments and Treasury, and CBS(liabilities), and CIB. Primary Responsibility: Own overall testing quality, AI test strategy alignment, and onetime delivery leveraging platform capabilities. Define and own the AI-integrated Test Strategy, overall test planning, resource requirements, and technical skill mapping. Drive AI-led test process improvement initiatives Engage with Client stakeholders for risk mitigation, change management, and status reporting. Consolidate and report AI-powered test metrics and platform-based insights. Lead knowledge management. Create test design and execution plans. Track milestones and AI-based automation adoption KPIs. Serve as the primary escalation point. Lead daily defect triages. Ensure full utilization of onsite-offshore test collaboration. Responsible for metrics definition, measurement, and reporting.. The planning and creation of appropriate automation tooling (e.g. test automation). Adhere to operational technical procedures and policies. Accountable for meeting allocated technical and/or project/supervisory objectives. Ensure the CAB process is adhered to and agreed processes are followed. Where appropriate, demonstrate the capabilities of a technical lead within projects and act as an SME for operational and project purposes.