AI-Driven ITSM & SecOps Automation Lead

Trends Group Inc.; Makati; On-site; PHP 1,500,000 - 2,400,000; Full time

Job summary

Trends Group, Inc. in Makati, Philippines, seeks a seasoned Service Automation Lead to drive automation, integration, and AI-enabled operations for Managed Services, with emphasis on NOC and SOC.

You will design scalable automation architectures and oversee cross-functional teams to deliver resilient, secure outcomes. The role requires strategic thinking and a proven history of reducing MTTR, boosting productivity, and elevating service quality across multi-vendor environments, SIEM, SOAR, and

Job description

Trends Group, Inc. in Makati, Philippines, seeks a seasoned Service Automation Lead to drive automation, integration, and AI-enabled operations for Managed Services, with emphasis on NOC and SOC.

You will design scalable automation architectures and oversee cross-functional teams to deliver resilient, secure outcomes. The role requires strategic thinking and a proven history of reducing MTTR, boosting productivity, and elevating service quality across multi-vendor environments, SIEM, SOAR, and