AI Automation & Integration Specialist

Teamstead; Philippines; Remote; PHP 900,000 - 1,500,000; Full time

Job summary

Teamstead is seeking an experienced AI Automation & Integration Specialist to help businesses implement, manage, and optimize AI-powered systems across operations.

You will assess processes, identify automation opportunities, recommend AI tools, and independently implement solutions that improve efficiency and reduce manual work.

Qualifications

• 3+ years of experience in business process automation, software integration, or AI implementation.
• Ability to independently take a project from initial requirements through implementation and ongoing management.
• Strong understanding of business operations and workflow optimization.

Responsibilities

• Evaluate business workflows and identify opportunities to implement AI and automation.
• Design, build, and maintain automated workflows across departments.
• Implement AI-powered phone agents for inbound and outbound calls, appointment scheduling, customer support, and lead qualification.
• Integrate AI tools with existing CRM, ERP, accounting, communication, and management platforms.
• Develop AI chatbots, virtual assistants, and internal knowledge assistants.
• Automate repetitive administrative, operational, sales, and customer service processes.
• Research, recommend, configure, and manage AI software based on business requirements.
• Build integrations between different platforms using APIs, webhooks, and automation tools.
• Monitor and troubleshoot automated systems to ensure reliability and performance.
• Train employees on new AI systems and provide ongoing technical support.
• Maintain documentation, security controls, and human approval processes for sensitive workflows.
• Continuously identify new opportunities to improve business operations through AI.

Skills

AI automation

Workflow orchestration

API integration

CRM integration

Communication

Tools

HubSpot

Salesforce

GoHighLevel

Google Workspace

REST APIs

Job description

Position: AI Automation & Integration Specialist

Remote | Full-Time | Experienced

Position Overview

We are seeking a highly skilled, hands-on AI Automation & Integration Specialist to help

businesses implement, manage, and optimize AI-powered systems across their operations.

The ideal candidate will be able to assess a company’s existing processes, identify

opportunities for automation, recommend appropriate AI tools, and independently implement

solutions that improve efficiency, reduce manual work, and streamline operations.

This is not simply an AI research or prompt engineering role. We are looking for someone

with proven experience building and managing real-world AI solutions for businesses.

Key Responsibilities

• Evaluate business workflows and identify opportunities to implement AI and automation.
• Design, build, and maintain automated workflows across departments.
• Implement AI-powered phone agents for inbound and outbound calls, appointment scheduling, customer support, and lead qualification.
• Integrate AI tools with existing CRM, ERP, accounting, communication, and management platforms.
• Develop AI chatbots, virtual assistants, and internal knowledge assistants.
• Automate repetitive administrative, operational, sales, and customer service processes.
• Research, recommend, configure, and manage AI software based on business requirements.
• Build integrations between different platforms using APIs, webhooks, and automation tools.
• Monitor and troubleshoot automated systems to ensure reliability and performance.
• Train employees on new AI systems and provide ongoing technical support.
• Maintain documentation, security controls, and human approval processes for sensitive workflows.
• Continuously identify new opportunities to improve business operations through AI.

Required Technical Skills

AI & Automation Platforms

• OpenAI API, ChatGPT, Claude, Gemini
• AI agents and workflow orchestration
• Retell AI, Vapi, Bland AI, or similar
• Twilio or other telephony integrations
• Automated inbound/outbound calling systems
• AI customer service and appointment scheduling

Business Software Integrations

• HubSpot, Salesforce, GoHighLevel, or similar CRMs
• Google Workspace and Microsoft 365
• API integrations, webhooks, and data synchronization
• Experience integrating business management and accounting software

Technical Capabilities

• REST APIs and JSON
• Database integrations
• Debugging, monitoring, error handling, and workflow security

Qualifications

• 3+ years of relevant experience in business process automation, software integration, or AI implementation.
• Ability to independently take a project from initial requirements through implementation and ongoing management.
• Strong understanding of business operations and workflow optimization.
• Excellent communication and problem-solving skills.
• Ability to explain technical solutions to nontechnical business owners and managers.
• Experience managing multiple systems and prioritizing automation opportunities.

Preferred Experience

• Previous experience with an AI automation agency, consulting firm, or business systems integration company.
• Experience building AI phone agents and integrating them with CRMs.
• Experience automating workflows for healthcare, real estate, finance, or professional service businesses.
• Portfolio of successfully implemented AI automation projects.

Candidate Screening Requirements

Applicants should provide:

• 1. Examples of at least three AI automation systems they personally implemented.
• 2. A demonstration of an AI voice agent or an advanced multi-platform automation.
• 3. A description of the business problem each system solved.
• 4. Details of the tools, integrations, and platforms used.
• 5. An explanation of how they maintain and troubleshoot deployed automations.

Our ideal candidate is someone who can independently identify business inefficiencies,

• recommend AI solutions, implement them, and take ownership of their ongoing performance.