Agile Scrum Master | Servant Leader for High-Performing Teams

vCustomer Philippines, Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

vCustomer Philippines, Inc. is seeking a Scrum Master to serve as a coach and servant leader for the Product Team. You will educate teams on Scrum, Kanban, and SAFe while removing impediments and fostering high-performing dynamics and relentless improvement.

You will facilitate agile ceremonies, promote best practices, and participate in broader planning sessions. Strong communication and coaching skills, plus experience with Azure DevOps, are essential.

Qualifications

• Coaching teams to adopt Scrum, Kanban and SAFe practices.
• Promote healthy collaboration and self-management within teams.
• Drive continuous improvement and removal of impediments.
• Foster an agile mindset through teaching, mentoring and coaching.

Responsibilities

• Facilitate and champion agile practices and ceremonies.
• Coach the team to improve collaboration and self-management.
• Identify and remove impediments to progress, reduce waste and delays.
• Promote adoption of agile mindset across the organization.

Skills

Coaching

Facilitation

Communication

Mentoring

Servant leadership

Agile mindset

Self-organizing teams

Scrum

SAFe

Azure DevOps

Tools

Azure DevOps

Job description

vCustomer Philippines, Inc. is seeking a Scrum Master to serve as a coach and servant leader for the Product Team. You will educate teams on Scrum, Kanban, and SAFe while removing impediments and fostering high-performing dynamics and relentless improvement.

You will facilitate agile ceremonies, promote best practices, and participate in broader planning sessions. Strong communication and coaching skills, plus experience with Azure DevOps, are essential.