Affinity Sales Support Officer

Sun Life Grepa Financial, Inc.; Makati; Hybrid; PHP 390,600 - 580,320; Full time

Benefits offered by this job

Competitive salary with 14th month pay

Life and health insurance for you and

Wellness programs

Hybrid work setup

Generous vacation leave

Learning and development opportunities

Job summary

Sun Life Grepa Financial, Inc. seeks an Affinity Marketing Sales Support Officer to be the frontline in partnerships, handling operational execution, premium collection and claims monitoring, and customer engagements.

You will coordinate closely with branch teams to ensure smooth service delivery and enrollment outcomes. Ideal candidates bring 5+ years in loans or financial services, a business-related degree, strong customer engagement skills, and the ability to visit ASA branches and

Qualifications

• At least 5+ years experience in loans, microfinance, consumer lending, or community development programs.
• Bachelor's degree preferably Business Administration, Marketing, or related fields.
• Strong background in customer engagement and partnership after-care.
• Comfortable working in ASA Branches and community settings, with frequent field visits.
• Analytical mindset with ability to turn numbers into practical action.

Responsibilities

• The Affinity Marketing Sales Support Officer will be at the frontline of our partnership and is responsible for operational execution, premium collection monitoring, claims processing monitoring, customer engagements, and coordination.
• The role is for someone who thrives in a fast-moving, people-driven environment, who quickly solves problems and who is motivated by seeing results in enrollments, collections, customer satisfaction, and KPIs set for monitoring the sales target.

Skills

Customer engagement

Analytical mindset

Problem solving

Communication skills

Education

Bachelor's degree

Job description

Are you an exceptional talent who wants to realize your purpose? Join our team! We pride ourselves in having a people-first, highly collaborative and supportive culture!

Our work is more than just a paycheck – we make a difference in the lives of Filipinos by helping them achieve financial security and live healthier lives. This is our PURPOSE. You will have meaningful and impactful work, while also enjoying a supportive and energizing work environment.

Join us and experience the following:

• Competitive monthly salary guaranteed 14 months
• Comprehensive life insurance and health coverage for you and your dependents
• Comprehensive wellness programs that support your physical, financial, mental and emotional health
• Flexible work schedule and hybrid work set up for non-sales roles
• Generous vacation leave policy that allows you to recharge and return to work refreshed and celebrate your special moments
• Access to various learning and development opportunities

What will you do as Affinity Marketing Sales Support Officer:

The Affinity Marketing Sales Support Officer will be at the frontline of our partnership and is responsible on operational execution, premium collection monitoring, claims processing monitoring, customer engagements, and coordination.

The role is for someone who thrives in a fast-moving, people-driven environment, who quickly solves problems and who is motivated by seeing results in enrollments, collections, customer satisfaction, and KPIs set for monitoring the sales target..

Qualifications:

• At least 5+ years experience in loans, microfinance, consumer lending, or community development programs.
• With bachelors degree preferably Business Administration, Marketing, or any related fields.
• Strong background in customer engagement and partnership after-care.
• Comfortable working in ASA Branches and community settings, with frequent filed visits.
• Analytical mindset with ability to turn numbers into practical action.