Associate, System Administrator (Philippines)

Holland America Line Inc; Philippines; On-site; PHP 450,000 - 600,000; Full time

Job summary

Holland America Line Inc in the Philippines is seeking an Associate System Administrator to manage user access within Oracle E-Business Suite. This role involves user provisioning, providing end-user support, and ensuring compliance with access policies.

Ideal candidates will have a Bachelor’s degree in Information Systems or related fields, along with 2-4 years of relevant experience. Flexibility in work schedule, including weekends and holidays, is essential based on operational needs.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2 - 4 years of experience in Oracle EBS support or user access administration.
• Basic knowledge of Oracle EBS or similar ERP systems preferred.

Responsibilities

• Manage Oracle EBS user access and modifications.
• Provide end-user support for access-related issues.
• Assist with access reviews and SOX controls.

Skills

User access management

Oracle E-Business Suite (EBS)

System maintenance

User provisioning/deprovisioning

Education

Bachelor’s degree in Information Systems, Finance, Accounting, or related field

Job description

Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has an Associate, System Administrator role available. Only candidates located in the Philippines to apply.

Job Summary

This role is responsible for day‑to‑day user access administration and basic system maintenance within Oracle E‑Business Suite. This role focuses on user provisioning and deprovisioning, maintaining access controls, and performing minor configuration updates (e.g., Purchasing ship‑to locations). The position provides first‑level support to end users, ensures compliance with access policies, and maintains accurate documentation of system changes.

Key Accountabilities

• Manage Oracle EBS user access, including user creation, modification, and deactivation, ensuring alignment with company policies.
• Maintain and update user roles and responsibilities based on approved requests, ensuring compliance with segregation of duties and audit requirements.
• Perform basic Oracle system maintenance, including minor configuration updates (e.g., Purchasing ship‑to locations, lookup values, profile options as assigned).
• Provide end‑user support for access‑related issues and general Oracle navigation questions; log and track incidents to resolution.
• Assist with access reviews and audits (SOX controls) by validating user roles and supporting documentation.
• Maintain documentation for user access procedures, configuration updates, and standard operating processes.
• Support routine system monitoring and elevate issues to technical teams when necessary.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Information Systems, Finance, Accounting, or related field (or equivalent experience)
• Basic knowledge of Oracle EBS or similar ERP systems preferred
• Familiarity with user access management concepts
• With 2 - 4 years of experience in Oracle EBS support or user access administration
• Experience with user provisioning/deprovisioning and basic system maintenance
• Amenable to work in EST
• Must be flexible with the schedule, including weekends and holidays when required based on operational needs