Administrator

BDO Unibank; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

BDO Unibank, Inc. is seeking an IT professional responsible for incident response, availability, performance, efficiency, change and problem management, and capacity planning for all production environments supported by the team.

The role includes incident isolation and troubleshooting, root cause analysis, and implementing changes per operations guidelines to ensure system uptime and optimal performance.

Qualifications

• Degree in IT, Computer Science or Engineering (or equivalent).
• At least 4-5 years of experience in IT.
• At least 1 year exposure to infrastructure support.

Responsibilities

• Incident response, isolation and troubleshooting.
• Perform root cause and problem analysis.
• Provide findings and recommendations to resolve incidents or recurring issues.
• Implement changes following operations guidelines and policies.
• Monitor and manage all production systems in scope.
• Ensure availability and performance using tools/scripts.
• Identify automation opportunities to improve efficiency.
• Conduct capacity planning and preventive maintenance.

Skills

Incident response

Troubleshooting

Root cause analysis

Capacity planning

Monitoring

Education

Degree in IT, Computer Science or Engineering

Job description

Select how often (in days) to receive an alert:

Business Unit: Information Technology Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways", we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for incident response, availability, performance, efficiency, change & problem management and capacity planning of all production environment that the team supports.

Key responsibilities:

• Incident Response, isolation and troubleshooting
• Perform root cause and problem analysis
• Provide findings and recommendation to resolve an incident or recurring issues
• Implement change in accordance to the standards in operations guidelines and policies
• Monitor and manage all production systems in scope
• Ensure availability and performance using available tools / scripts
• Identify automation opportunity and contribute to work efficiency
• Conduct capacity planning and preventive maintenance

Qualifications:

• Degree in IT, Computer Science or Engineering
• At least 4-5 years experience in IT
• At least 1 year exposure to infrastructure support

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.