Administrative Operations Specialist

Outsource Access Careers; Philippines; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Health & Wellness

Group Life Insurance

Paid leave credits

Performance incentives

13th Month Pay

Job summary

Outsource Access is seeking a detail-oriented Operations & Admin Specialist for a fully remote role in the Philippines. You’ll coordinate transportation, facilities, compliance, and vendor management to keep leadership focused on growth.

As the operational anchor, you’ll monitor tickets, schedules, documentation, and daily workflows, using Google Workspace and CRM tools, plus AI-enabled processes to improve efficiency and scale our operations.

Qualifications

• Ability to manage competing priorities and own tasks to resolution.
• Strong attention to detail and accuracy in documentation and schedules.
• Excellent English communication with internal teams and external vendors.
• Proficient in Google Workspace and CRM platforms; comfortable using AI tools.
• Dedicated home office with reliable internet.

Responsibilities

• You are the operational anchor. By organizing administrative workflows, verifying compliance reports, and managing daily documentation, you ensure leadership focus on growth.
• Coordinate daily transportation and dispatch activities, and schedule fleet maintenance to keep operations on track.
• Gatekeeper of facilities and vendor relationships; track maintenance tickets, coordinate supply requests, and resolve discrepancies.
• Track KPIs, document workflows, and explore automation to scale the way we work using dashboards and AI tools.

Skills

Problem solving

Attention to detail

Communication skills

Tech-savvy

Remote work setup

Tools

Google Workspace

CRM (Salesforce/HubSpot)

Job description

At Outsource Access, we help fast-paced organizations and their leadership teams operate seamlessly. We don't just check off daily administrative tasks, we make sure everything from transportation and facilities to compliance and vendor management runs like a well-oiled machine, ensuring nothing falls through the cracks.

How You’ll Make a Difference

This is a remote position.

What We Do

At Outsource Access, we help fast-paced organizations and their leadership teams operate seamlessly. We don't just check off daily administrative tasks, we make sure everything from transportation and facilities to compliance and vendor management runs like a well-oiled machine, ensuring nothing falls through the cracks.

• Bringing Order to the Chaos: You are the operational anchor. By organizing administrative workflows, verifying compliance reports, and managing daily documentation, you ensure our leadership team can focus on growth instead of putting out operational fires.

• Keeping the Wheels Turning: From coordinating daily transportation and dispatch activities to scheduling crucial fleet maintenance, you ensure that our physical operations never miss a beat and critical updates are always communicated.

• Solving Problems Before They Escalate: You are the gatekeeper of our facilities and vendor relationships. By tracking maintenance tickets, coordinating supply requests, and persistently resolving discrepancies, you create a frictionless environment for the entire team.

• Driving Smarter Processes: You don't just follow steps; you actively improve them. Using your reporting dashboards and AI tools, you track key performance metrics, document workflows, and identify opportunities to automate and scale the way we work.

Requirements

• A Proactive Problem Solver: You thrive on managing competing priorities. You don’t wait to be told what to do; if you see a gap in a process, a discrepancy in an audit, or a stalled maintenance ticket, you take ownership and follow up until it is resolved.

• An Unwavering Perfectionist: You have a critical eye for detail and accuracy. Whether you are reviewing spreadsheets, verifying documentation, or managing complex schedules, your excellent follow-through guarantees accountability.

• A Confident Communicator: You are professional, highly organized, and comfortable building trusted relationships with internal teams, external vendors, and leadership alike using outstanding English communication skills.

• Tech-Savvy: You are highly proficient in Google Workspace and CRM platforms (like Salesforce or HubSpot). More importantly, you are digitally literate and AI-enabled, actively using tools like ChatGPT, Gemini, or Claude to boost your productivity.

• Your Home Office: You have a dedicated, distraction-free workspace with a reliable, high-speed internet connection to ensure seamless remote collaboration.

Benefits

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

Your Wellness & Security

Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

Security for the "What Ifs": Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.

Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.

Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.

Your Financial Rewards

Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.

Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.